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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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April 29, 2022

Always friendly and helpful service at this dealer. We love our electric vehicle from them. More

by ASHENRY27
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
April 27, 2022

Easy to schedule. They get the work done write the first time and get you out quickly. More

by kwaltersettlementofficer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 26, 2022

The best service department! Always polite and very knowledgeable. Jacob is the best. He is always very helpful and professional. More

by ltydings1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Swaim
April 26, 2022

I have owned my Sonata for 8&1/2 years and the service center has ALWAYS been helpful and friendly. Jacob is great, always friendly, professional, and concerned that my car issues have been thoroughly ad More

by tamithumb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 20, 2022

Jacob is an excellent service representative of Annapolis Hyundai. A difficult rear hatch warranty issue which Jacob stuck with the problem and got Hyundai central involved to resolve. More

by rebrowncpa3812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 20, 2022

Tony was very professional getting my car checked in. The service was a little lengthy; 3 hours for 16K service. I would give 5 stars, but I didn't appreciate my car smelling of weed when returned to me. More

by ANTIKA16
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
Apr 20, 2022 -

Annapolis Hyundai responded

Hi There. This is Mike from Annapolis Hyundai. Could you tell me the date you picked up your car and your name so I can review? I'm very sorry to hear about the experience. I would like to know more if you are able to share. My direct email is mike.mayfield@annapolishyundai.com. Thank you

Apr 20, 2022 -

ANTIKA16 responded

Hi Mike, this is Antika Diggs, I came in on 4/14. I sent you an email as well. Thanks

April 20, 2022

Jacob is the best! He’s always concerned and caring. Takes good care of both our HYundai’s. More

by stephaniepetros54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 18, 2022

Had a great experience. I would recommend to those who need maintenance or help. Timely and friendly. More

by MICHELLE.PIPTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
April 17, 2022

Mr. Kirkpatrick provides fast , professional and affordable customer service ! I am a new customer and I will definitely return for service. More

by UNEVAKNO71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kirkpatrick
April 14, 2022

Everything was great as far as the service ,however, I am somewhat disappointed regarding an issue with my gas filler flap. When I bought the truck this was out of aligned and not flush with the rest of th More

by GMP1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
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