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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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June 13, 2022

I took my Hyundai in for a recall and was pleased with the experience. They provided a loaner vehicle and kept in touch to let me know it was going to take longer for the repair. They also found another r More

by mldube504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
June 13, 2022

long time to change oil and rotate tires . seat switch not working correctly need replace over month still waiting for switch it's 6/13/2022. More

by R37OLDS
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jacob Swaim
June 08, 2022

The whole team at Annapolis Hyundai was very friendly and helpful. Tony got us taken care of right away. More

by CALBEYLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
June 05, 2022

The desk help was superb Tony? BUT everytime I bring my car in someone changes the settings!! Especially taking lights off of automatic. This time I clearly reminded them that I ne More

by BARBARA_A_STERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kirkpatrick
June 01, 2022

Excellent service. The dealer is alaways about the customer care and doing what ever is needed for customer satisfaction. More

by rvelazquez1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
May 30, 2022

Karen (in service) goes above and beyond which is so refreshing in this day and age! More

by Ted Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen, Jacob Swaim
May 28, 2022

First time experience with Annapolis Hyundai. . 7500 mile oil change, tire rotation for our new Tucson... Very pleased with the service we received and will recommend to anyone! More

by moliddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
May 03, 2022

Tony was very efficient on everything. I really appreciate him and all details provided on this service. More

by RRM2305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
May 02, 2022

Tony was awesome. Very efficient and very helpful! I really appreciate the details provided and the patience. More

by MARTI_TRACY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
April 29, 2022

Jacob was ver accommodating and understanding and got my Palisades taken care off. I have been dealing with Jacob for about 10 years, he’s the reason I go to Annapolis Hyundai for my service. More

by jtravlosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
Apr 29, 2022 -

jtravlosjr responded

Jacob is one of a kind. Annapolis Hyundai is lucky to have such a professional person with understanding and empathy. There should be more employees like him.

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