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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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August 12, 2022

I had to schedule work a month out; the service took almost 3 hours for a routine new car maintenance; And was told the warranty was a "standard warranty" and did not include synthetic oil and was charg More

by tracie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know who the service desk guy was or the mechanic
August 11, 2022

Jacob is always knowledgeable, professional and pleasant, The work is always done efficiently and in a timely manner. And no recalls ! 👍 More

by morrisonch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
August 07, 2022

Fast great service. Jacob was friendly. They took my car in right away and I was done inan hour More

by crobin322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
August 04, 2022

Jacob takes care of us every time we come in. He is an outstanding worker, and he got everything done quickly and efficiently. More

by MHOUST489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Tony Kirkpatrick
July 30, 2022

The service department is very customer oriented and works to keep you informed as to the status of your vehicle. More

by ASH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 28, 2022

Jacob is always great and an asset to your company. Your service dept. is great. More

by sbevans2675
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 21, 2022

VERY POSITIVE EXPERIENCE BASED ON TWO VITS IN JULY. . FRIENDLY, COLLABORATIVE, RESPONSIVE ANG EFFICIIENT SERVICE. More

by tridm
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 21, 2022

Karen and Jacob head up a service operation that is as smooth as glass! Took care of my routine maintenance AND an important recall in about 90 minutes … including the free car wash, of course! More

by annapolis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 21, 2022

Jacob was very professional and thoroughly explained the diagnostic process. He explained some recalls that needed to be fixed and made the repairs quickly. More

by yvanhornphd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
July 17, 2022

Service was faster than expected and Tony was awesome! I would recommend this location for service to anyone who asks! More

by STACEYRAE08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kirkpatrick
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