Annapolis Hyundai - Service Center

Everyone was friendly, but the recall took about 90 minutes vs the 60 they said. They washed the outside of my car for free. minutes vs the 60 they said. They washed the outside of my car for free. More

Saw a service special on the website so I called the Svc dept at Annapolis Hyundai after hrs and left a msg. Next morning, I was called by the Svc Mgr Jacob Swaim who verified that the special was the botto dept at Annapolis Hyundai after hrs and left a msg. Next morning, I was called by the Svc Mgr Jacob Swaim who verified that the special was the bottom line including labor, taxes and all fees, as advertised. Had sour experiences in other Hyundai dealerships in the area that added to their advertised, all inclusive prices, labor and other fees after the work was completed doubling the price of the advertised special! On the day of the service, met with Svc Mgr Karen Farina who took care of all the details and explained the upcoming service schedule. Was taken to a diner of my choice nearby while the vehicle was serviced. Was called and picked up upon completion. It was raining so no exterior washing but the vehicle was vacuumed! Nice touch. The service waiting area was very clean, stocked with beverages and pleasant as well. Efficient, polite, and engaging all that we came across at the Service Dept. From the front desk, the drivers, and the techs to the service managers, outstanding service. I have found my new service dealership! More

Wonderful customer service and genuine people. I don’t need to go anywhere else for buying a car I don’t need to go anywhere else for buying a car More

Kudos to Karen Farina for overhearing my conversation with the desk person who was blowing me off about an engine code during a Saturday service, looking up the code and getting me back in first thing Mo with the desk person who was blowing me off about an engine code during a Saturday service, looking up the code and getting me back in first thing Monday—with a loaner car. Rave reviews for the sharp technician who figured out the part that was needed and had me back on the road in less than 48 hours! More

They offer great service at the dealership. They inspire confidence. Karen runs a great service team. Friendly and helpful! They inspire confidence. Karen runs a great service team. Friendly and helpful! More

The service was good I would recommend it to anyone would come back anytime thanks come back anytime thanks More

Jacob is awesome. Very respectful, personable, and kind, he remembers his clients. I wouldn't take my car elsewhere based on the quality service I get at Annapolis Hyu Very respectful, personable, and kind, he remembers his clients. I wouldn't take my car elsewhere based on the quality service I get at Annapolis Hyundai More

Just need my navigation system updated. Have called office I was referred to and was told the SIM card for my car is not available. Have called office I was referred to and was told the SIM card for my car is not available. More

Awesome Good work run efficiently I will continue to bring my car to Annapolis Hyundai bring my car to Annapolis Hyundai More

The service department is great. Always take care of the problem. our car is always clean when they finish the job. Always take care of the problem. our car is always clean when they finish the job. More