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Annapolis Hyundai - Service Center

Edgewater, MD

3.8
958 Reviews

958 Reviews of Annapolis Hyundai - Service Center

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March 10, 2023

I will never go anywhere else! ! They're smart, they're nice and they're honest!! Can't beat that. More

by KARAOKEJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
March 08, 2023

Service was fantastic. But two days later my service alarm started going off again. I had to travel 1.5 hours to get service and this was disappointing...especially for a More

by stepherlove33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
March 02, 2023

It may be hard to get the service department on the phone because they are always working so hard, but they absolutely take care of our cars! We have never had an issue squeezing in a vehicle if you drop by More

by jt.gonser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 26, 2023

I failed the vehicle inspection today at the DMV in Washington, DC because of the new odometer installed in December which was not showing the current mileage. My car was stolen on January 26, then end More

by Daniela Berghea
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Mark Bowling
February 24, 2023

I think Rachel, in the service dept. , is very helpful and professional in her dealings with clients. More

by RONALDWAGNER1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel in service
February 23, 2023

Although it is sometimes hard to reach a “live” person in service, once you do, your can expect stellar service. I like personally knowing the manager and the lead tech who handles our vehicle. More

by annapolis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen - service manager, Jacob Swaim
February 22, 2023

Everything as advertised, car was ready when promised, washed and clean. Reps were very friendly and helpful. More

by jackspalding64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 15, 2023

The service center worked with me diligently to diagnose the problem with my vehicle. Karen was amazing and ensured me and my vehicle were taken care of. More

by japsey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen
January 30, 2023

Love Annapolis Hyundai! Great sales and service departments! Jacob is great and very knowledgeable and customer service oriented. More

by leeturowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
January 30, 2023

Excellent service from front desk to the service bay. Staff were clear in their explanation of service and costs - everything transparent. More

by niecie1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
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