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958 Reviews of Annapolis Hyundai - Service Center
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August 14, 2023
The dealership always has great customer service. I have never had a problem when taking my car here I have never had a problem when taking my car here More
by Eb
Verified Customer
August 12, 2023
Service appointment time was honored. I was in as scheduled. Oil change and complimentary multi-point inspection was completed in about 3 hours - a bit longer than expected. Wrapped up I was in as scheduled. Oil change and complimentary multi-point inspection was completed in about 3 hours - a bit longer than expected. Wrapped up with a car wash - then”drying” was done with a brush?!? One little thing typical at auto service places: do the techs REALLY have to move the driver’s seat just to pull the car in and out?!? It’s kind of annoying to have to figure out again how to get the driver position “just so”. More
by annapolis
Employees Worked With
August 08, 2023
Great service, once I finally was able to get on their calendar. I was due for a 12,000 mile check up and it took almost a month to get it in. Once it was in their hands, everything went very smoothly, an calendar. I was due for a 12,000 mile check up and it took almost a month to get it in. Once it was in their hands, everything went very smoothly, and I was very happy. More
by mrecarter
August 06, 2023
Very pleased with Annapolis Hyundai. They performed warranty work on my Hyundai Palisade. They did not finish the work during business hours. Brian, the service manager, provided me with They performed warranty work on my Hyundai Palisade. They did not finish the work during business hours. Brian, the service manager, provided me with a rental as well as a shuttle to the car rental company. I picked up my Palisade the next afternoon. The car had been washed and the interior vacuumed. This is above and beyond what is expected from a dealer after servicing a car. The staff is courteous and helpful. I highly recommend Annapolis Hyundai’s service department. I will continue to use their services even though I live 30 miles from the dealership. More
by gkmiles
Employees Worked With
Brian, Vanisha
August 04, 2023
Since management has changed, since my very first visited now they seem to relax you go in one worker didn't know y have an appt. Then you get your car back water is still visible like they half did the jo now they seem to relax you go in one worker didn't know y have an appt. Then you get your car back water is still visible like they half did the job. More
by vinocleve324
Employees Worked With
Service dept
August 01, 2023
Buying a new car can be very stressful. Shawn was super helpful and efficient. Thanks for everything, Shawn! Shawn was super helpful and efficient. Thanks for everything, Shawn! More
by nelson.l.oneill
Employees Worked With
July 28, 2023
Rob and two were very helpful and accommodating, they were easy to work with and made the process easy. Definitely would return to buy a car from them. were easy to work with and made the process easy. Definitely would return to buy a car from them. More
by umar.qurashi1
July 24, 2023
I would give the actual service a 5, but they are so swamped with business, you can expect to wait weeks for an appointment. That said, Karen, the service manager, is very personable and working tirele swamped with business, you can expect to wait weeks for an appointment. That said, Karen, the service manager, is very personable and working tirelessly to make the service department the best it can be. One concern however: the employee wrapping up my complimentary car wash after service was not drying, but wiping water off the car with a brush with sufficient carelessness that I could hear the brush banging the side of the vehicle multiple times, potentially scratching the car needlessly. More
by annapolis
Employees Worked With
Jacob Swaim
July 21, 2023
Required intervention by Service Manager Mike May to successfully complete navigation update and 3 appointments. Routine appointment for tire rotation and oil change required my sitting and waiting for successfully complete navigation update and 3 appointments. Routine appointment for tire rotation and oil change required my sitting and waiting for 4 hours…exhausting for a 77 year old with an appointment for this scheduled service indicating I would wait for the car. More
by MDULINA1
Employees Worked With
Mike May
