Back

Annapolis Hyundai - Service Center

Edgewater, MD

3.8
959 Reviews

959 Reviews of Annapolis Hyundai - Service Center

Sort by
December 03, 2024

Dropped car off night before for warranty work. I heard nothing till I called at 3pm. Told car JUST went into the shop but should be done by 5. Got call at 5. System down; can't finish till tomorr More

by MALEMUTE9
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
October 08, 2024

Brian in the Service Dept. was very helpful. The printer was down when I picked up the car, but Jan made sure to send me an eversion of the inspection report. More

by dantucker74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan Goebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

Don’t ever take your vehicle here for service. Nothing will get fixed, they’ll lie to you, and you won’t ever be able to get in contact with anyone for updates. Even the employees say they wouldn’ More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
September 30, 2024

I asked before they took my if they too of the fluid. they didn’t they didn’t put the sticker in the window to let you know when your next oil change and then they sent me one in the mail that said i don More

by JOYCE.M.ROGERS1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
forgot name
September 30, 2024

Everything was just fine. I wish I was notified of the move, I went to Annapolis. More

by claram_jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in Service
September 30, 2024

I am very impressed with the staff in the service department but not at all with management. I have been waiting on a refund since May and they never answer. I would never buy my next car there since More

by casp5000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mercedes and Chris
September 29, 2024

Took my car in at scheduled time and was finished within estimated timeline of 90 minutes. More

by Dave B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tao Wang
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great Staff, timing and energy. Mercedes and Sam were a delight and took great care of Regina (my car). More

by ashlynn4787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mercedes, Sam
September 28, 2024

Mo was a great help in purchasing my vehicle after the car I wanted was sold over tbe weekend at another location. Mo turned disappointment into complete joy and provided a seamless car buying process! Th More

by Mjohnso1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Abaidullah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judy and Eboni - 5 stars
September 28, 2024

This was a factory 16,000 mile oil change, checkup and tire rotation visit that took 3 hours. There was no car wash service. That said they did have a car service to take us and pick us up from restaurant More

by lynnesutton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
1
...