Annapolis Hyundai

Reputable, excellent,customer service friendly, reliable, dependable, excellent sales and finance staff, clean and efficient dependable, excellent sales and finance staff, clean and efficient More

Everybody on the team we dealt with was wonderful! Especially Tao! He was outstanding! Csilla Farkas Especially Tao! He was outstanding! Csilla Farkas More

BEWARE! !!!!!! Someone at this location allowed a fraudulent credit pull SEVEN DIFFERENT TIMES to four different creditors with no drivers license present. Af !!!!!! Someone at this location allowed a fraudulent credit pull SEVEN DIFFERENT TIMES to four different creditors with no drivers license present. After contacting the manager Mike Mayfield to see who on his team allowed this to happen, he has gone unresponsive to my emails. Good luck to your social security number if you choose to purchase a vehicle here! More

I am very happy with the service department at Genesis of Annapolis. Even though Hyundai/Genesis are in the middle of Hyundai moving to the new building, they still provided excellent service! Annapolis. Even though Hyundai/Genesis are in the middle of Hyundai moving to the new building, they still provided excellent service! More

Shawn made the process super easy, explained everything in detail and even spent time with my girlfriend going over all the features and how to use them. in detail and even spent time with my girlfriend going over all the features and how to use them. More

I went for a simple oil chang and tire rotation. I left my wheel lock in one of the cup holders for easy access for the job. When I picked up my car I did not check to make sure my tire lock was rep I left my wheel lock in one of the cup holders for easy access for the job. When I picked up my car I did not check to make sure my tire lock was replaced. A few days later I had a blowout and had to get two new tires. I could not find the tire lock. I called the Hyundai dealer to ask if they still had it and was told they don’t use customer tire locks as they have their own universal locks they use. I stated that I know it was in my car when I dropped it off at Hyundai and was not after I picked it up. I had several conversations with the Hyundai staff and was once told, “We are not going to give you something for nothing.” I was not asking for that just the return of what I had provided them. The bottom line was they were not claiming any responsibility or offering any solutions. I will probably not go back to that facility again and will be looking for someplace else to take my car for maintenance. More

My salesman Moe saved the day as oil and tire change was going to take two and a half hours. I had said I needed to be out for a meeting in two hours when I made the appointment. No car wash. Always a probl going to take two and a half hours. I had said I needed to be out for a meeting in two hours when I made the appointment. No car wash. Always a problem it seems More

Shawn was fantastic! When meant dealers in the area aren't allowing test drives of the Ioniq 5 n, Shawn had no problem getting it out of the showroom and getting me behin When meant dealers in the area aren't allowing test drives of the Ioniq 5 n, Shawn had no problem getting it out of the showroom and getting me behind the wheel. Everyone was very friendly, I was able to negotiate a bit and got a great deal on my lease. The manager and the finance team were great and had me through the paperwork in record time. More

Shawn did a good job of explaining the Ioniq 5 to us since we were new to EV’s. We were also new to the idea of leasing. Obviously, the amount of incentives in August was a factor in our decision, and since we were new to EV’s. We were also new to the idea of leasing. Obviously, the amount of incentives in August was a factor in our decision, and we liked not having to haggle over the price. Just tell us how much the car costs, just like buying any other product in the world. The actual purchase was fairly quick by car dealer standards, less than two hours. We appreciated the lack of hard sell on all the bogus upselling extra warranties and maintenance programs that car dealers all do nowadays. One slight negative was that Shawn got tied up with other customers in the middle of our purchase appointment so that another salesman actually put us in the car and showed us how it operated. More

Good, but the car needed attention to the power steering and we had to have that taken car out of state given it is a kids car that she uses in rhode Island and we had to have that taken car out of state given it is a kids car that she uses in rhode Island More