Annapolis Hyundai

Charles Meiklejohn was very helpful and made our transaction very smooth. I would recommend as this dealership is straight forward with NONE of the usual tricks!!! transaction very smooth. I would recommend as this dealership is straight forward with NONE of the usual tricks!!! More

On time, courteous, professional, service completed in a timely fashion. Waiting area Pleasant and clean as well as comfortable. timely fashion. Waiting area Pleasant and clean as well as comfortable. More

Tao was very helpful and what like the most is that he was not pushy, he was patient he probably was thinking we were not buying, but we did. was not pushy, he was patient he probably was thinking we were not buying, but we did. More

Shawn and Daniel made the entire buying process easy. I felt informed and no pressure. I felt informed and no pressure. More

It was my third appointment. Appointment 1 : there was no spare part, Appointment 2: there were no technicians, Appointment 3: no spare part. Appointment 1 : there was no spare part, Appointment 2: there were no technicians, Appointment 3: no spare part. More

I took my car in for a required software recall and had an early morning appointment, I waited for over 4 hours before my car was ready. This is an unacceptable wait time for this service, especially after an early morning appointment, I waited for over 4 hours before my car was ready. This is an unacceptable wait time for this service, especially after a two-month wait to even get on the schedule with a reserved time. I will not recommend that anyone take their vehicle to this dealership for service after my experience. More

Waited several minutes to be handled by an associate. Got checked in and proceeded to work at the waiting area while my car was being serviced. After 2 hours of hearing nothing, I inquired with a servi Got checked in and proceeded to work at the waiting area while my car was being serviced. After 2 hours of hearing nothing, I inquired with a service person who seemed not to know my car’s status. He came back from the shop to apologize that work on my car HAD NOT EVEN STARTED!! He assured me he’d get two techs on it and it would be ready shortly. 70 minutes later, I was finally told my car was ready. I finally got back home only to find that the tech had not reset the oil change interval, and they for some reason were not able to explain the solution over the phone; they told me to look for a You Tube video! More

Charles Meiklejohn and the dealership are both outstanding. Straightforward quick transaction. Bought 3 cars in past year. Highly recommend. outstanding. Straightforward quick transaction. Bought 3 cars in past year. Highly recommend. More

I got my 3rd complimemtory service done for my new car and went there get my key when it was done. I met Service manager "Mr. Frank Illyas" who approched me with angry face as if he was there to fight wit and went there get my key when it was done. I met Service manager "Mr. Frank Illyas" who approched me with angry face as if he was there to fight with me and without asking me my name or checking my service paper he first rudely asked " WHERE IS THE RENTAL?" I said i did not get any rental car from here but had shuttle ride. Then he finished all formality with just rudness. Teach him how to greet customers and talk politely. Mr. Jacob was way better service manager at this dealership. More