Annapolis Hyundai

WOW! What a team! Professional friendly service. Made my wife and I very comfortable and not like "just another customer". We purchased a used car. It was presented to us spotless with a full tank of gas. I wife and I very comfortable and not like "just another customer". We purchased a used car. It was presented to us spotless with a full tank of gas. I would recommend to all serious car buyers to stop by this dealership. More

I have been looking for a car for several months and have I have been looking for a car for several months and have been to many dealerships narrowing down what vehicles I liked. After finally down-selecti I have been looking for a car for several months and have been to many dealerships narrowing down what vehicles I liked. After finally down-selecting to two, I began my final test drives. A dealership I had been visiting called saying they had the specific model with the specific features I wanted. Drove to the dealership 40 minutes away and guess what they didn't... "Oh sorry we must have sold it..." Left with that pronouncement and searched the GPS for the next Hyundai dealer. I called and spoke with George. He said yes he had two of the Limited models. We said we would be there within a half hour. He met us outside as we pulled up, had both cars ready and gassed up (seems to be a common dealer problem not enough gas in vehicle for test drive). Very knowledgeable sales person. Had a very relaxed test drive and he spent a significant amount of time determining what I wanted in the car. He worked the numbers on both models and honored the USAA pricing agreement. He stayed late and wasn't fidgeting like some sales persons I have dealt with. We agreed to finalize the deal the next morning since I needed to bring my loan paperwork. Then he recommended an excellent restaurant a few doors down where we had a great meal. I arrived the next morning, paperwork in hand, and it was a smooth transaction. We waited a bit as they were very busy processing several sales, but it wasn't too long, so we took another test drive to kill time. Spoke with the financial folks signed the papers and walked out the door. Very painless. Several things stand out at this dealership: 1. George - very professional, friendly and not pushy, he let me make my decision. 2. Meeting you at the door, having vehicles ready was smooth. 3. No pushy tactics by Scott as we signed the deal, explained it all, even made a call to answer a question on the extended Platinum coverage plan - yes the NAV system is covered. 4. They provide the new plates, not the temporary tags, a GREAT timesaver. OVERALL: They will get my repeat business. Am happy the other dealer I was working with screwed up, as this was an EXCELLENT experience. More

My overall experience with Annapolis Hyundai is SUPERB!!! I love the service and the friendliness of the people. I was not in the dealership long at all. Conrad was about business and he was very knowledgeab I love the service and the friendliness of the people. I was not in the dealership long at all. Conrad was about business and he was very knowledgeable about the vehicle that I purchased and I love that. Scott was very nice and provided great explanations for things that I did not understand. Both gentlemen answered all of my questions. More

Was looking for a new Sonata called around looking for a limited with turbo and nav. I wanted specific colors and Conrad said he had 2 in and would have it ready if I called him before getting there. When I limited with turbo and nav. I wanted specific colors and Conrad said he had 2 in and would have it ready if I called him before getting there. When I arrived it was out front and ready for a test drive. Conrad oriented me around the car and off we went. No complaints about checking the stereo out at loud volumes, checking the acceleration and guiding me around the route. Once back the interaction was very low pressure but I knew I wanted the car. I had a price in mind after looking through multiple car sites. I made my offer a after a quick check with the sales manager my offer was accepted - no haggling, no worries. The paper work went pretty quickly and there was no pressure at all to buy any additional services etc. I was taken on a tour to orient me to the dealership and got a couple of free sodas while waiting. Conrad (my salesman) was very knowledgable and answered all my questions. The sales manager came out and talked me for a while - a regular guy who wasn't the normal "sales manger type sales guy or stuffed shirt" that I've had when buying some of my other cars in the past (not Hyundai as this is my first). Conrad briefed me on the operation of some of the other features of the car before I left and I went on my way happy and surprised how easy and pleasurable the experience was. More

Conrad was one of the best car saleman that I have ever dealt with in my entire life of buying a car. He was not pushy at all and he let me take my time in deciding on when I was ready to purchase the Sont dealt with in my entire life of buying a car. He was not pushy at all and he let me take my time in deciding on when I was ready to purchase the Sonta. I explained to him up front that this would not be easy (due to credit history) but again he never gave up on me or my need to buy "Just a Car" - I didn't want all the bells and whisles because I knew that I couldn't afford it and he was great about not be pushy. I was greatful for that. I would recommend all my family and friends to go see him to buy their next car. More

My best experience ever. The dealership is 35 miles away from me and the drive was well worth it because there was no haggling and no pressure - no pressure to purchase extras or use their financing. I'm n from me and the drive was well worth it because there was no haggling and no pressure - no pressure to purchase extras or use their financing. I'm not saying they won't try, but they will not pressure you to do something you don't want to do. High recommended. More

Purchased a new Hyundai Genesis. Impressed by the outstanding service at Hyundai of Annapolis. Conrad Westerman was our sales agent and he was knowledgeable, courteous, patient and a true pleasure t outstanding service at Hyundai of Annapolis. Conrad Westerman was our sales agent and he was knowledgeable, courteous, patient and a true pleasure to work with. The service was thoughtful with little of the undesired pressure that can occur. Conrad followed up after the purchase by sending articles promised. Highly recommended. More

The sales team here was great. They worked with me on the selection of the right car & they allowed me the time to make my final decision with no pressure. They were also knowledgeable on their products & ac selection of the right car & they allowed me the time to make my final decision with no pressure. They were also knowledgeable on their products & accessible for questions. I would highly recommend them! More