Annapolis Hyundai

Our salesman went above and beyond. He went over everything, program the blue tooth, introduced us to service, etc. He was very patient and went over every detail of the transaction and car. He made everything, program the blue tooth, introduced us to service, etc. He was very patient and went over every detail of the transaction and car. He made buying a car enjoyable--something we dread. We would highly recommend Paul and his dealership. More

This weekend my wife and I set out to buy a certified used car, we were told by friends to check out Hyundai because they have great warranties. We went to Hyundai of Annapolis late sunday afternoon, up used car, we were told by friends to check out Hyundai because they have great warranties. We went to Hyundai of Annapolis late sunday afternoon, upon exiting the car we were greeted by paul brookman. He was very nice and sincere, we told him what we were looking for then he tried to accommodate our needs. We originally came in looking for a certified used vechile, but realizing that within our budget we would only be able to look at a base model, Paul did some research. He talked with the manager and the next thing we knew he was taking us out to see a brand new 2012 Hyundai Accent fully loaded. It was a really nice looking car and he said he could get it within our price range. We took it for a test drive and loved it. Afterwards he went back with finance and his manager to discuss the terms we had given him. He constantly came back making sure we were ok, offered us coffee, and talked with us about life in general which was really nice. Needless to say we left that day with a 2012 Hyundai Accent, it was within our budget range and the service was outstanding. Paul was a great salesman, he was sincere, genuine, kind and did not play games with you. I would recommend this dealer and salesman to anyone looking for a new vehicle. Not to mention I am still blown away by the quality of the new Hyundai vehicles, they really pack the most bang for your buck. More

My son bought a certfied used Hyundai from this dealership 5 months ago (GREAT experience!!) He also bought the Platinum extended warranty at the same time. Yesterday he went to start his car and dealership 5 months ago (GREAT experience!!) He also bought the Platinum extended warranty at the same time. Yesterday he went to start his car and the battery was dead. He jumped it and it was fine the rest of the day but when he came out this morning it would not start again. We made an appointment with service to get the battery checked. When he arrived he spoke with Adam and Adam informed him that if it needed a new battery it would be $115 (discounted price under warranty). I had already checked and a new battery at the auto store was $100 so my son told Adam that if it was the battery he would not have them replace it (he is a young college student with not much money). Adam proceeded to tell him that of he had it tested and it was the battery that he would be charged $135 (for the "free" battery test) and that if he had it tested for anything else he would also be charged at least $135 and probably more if it was not covered under the warranty. My son then drove 30 minutes back home and I drove it to AutoZone who does a truly free battery and alternator test. Bothe the battery and the alternator tested fine so I guess i need to take the car back there myself and see if they will repair what is wrong under the warranty or if my son paid $1600 for a worthless warranty. Bottom line ... great if you are buying a car from them but avoid the service department at all costs!!! More

My wife and I shopped on-line first and we received emails and calls from 10 Hyundai dealers within a 6 hour drive of home. Though Annapolis was not the least expensive quote for the identical car, th emails and calls from 10 Hyundai dealers within a 6 hour drive of home. Though Annapolis was not the least expensive quote for the identical car, they were one of the best prices and when we stopped in to meet the sales rep it was pretty much a done deal. Billy Sadtler was unlike any car sales rep I'd ever met and at 59 I've bought quite a few cars in the past 40 years. We had already met with a few other dealers including some much closer to home but Billy made it worth the 100 mile trip to Annaoplis from MD's Eastern Shore. We entered the showroom holding our wallets tightly as we've never had a good new car buying experience before. Billy was more interested in getting to know us and our family and he also let us know he was soon to be married. After a short time it was like buying from a friend we had known for years. When it did come time to close the deal, we ended up with even more options than we had ever discussed on a showroom vehicle that was the model and color we wanted. We ended up paying less for this totally loaded 2012 Elantra LTD PZEV than any other dealed had quoted us for a lesser vehicle. Being a very experienced salesman myself and having trained many top sales people over the years, I know that people do not like to be sold anything...but they do like to buy, it's just human nature. Billy never tried to sell us anything...but he made it very easy for us to want to buy from him and Annapolis Hyundai. Even our time with the Finance Manager, Scott Warren, was very pleasant...another first at any car dealer. I've never given any relatives, friends or employees a recommendation on a car dealer before as the experiences we've had were usually not very satisfying. This time I feel very good about recommending Annapolis Hyundai and everyone we met there. More

Paul and Scott at Annapolis Hyundai went above and beyond to help me with my new purchase after having a bad experience at another Hyundai dealership. Everyone was very friendly and made me feel comfortable. to help me with my new purchase after having a bad experience at another Hyundai dealership. Everyone was very friendly and made me feel comfortable. They did not make me feel like I was being pressured into purchasing a car I did not want. I got the 2012 that I wanted and they made sure I was at the payment I wanted to stick to. I would highly recommend Annapolis Hyundai. More

I have never had a more pleasurable experience in buying a car. Without a doubt, Paul Brookman was the best; the entire team was excellent. a car. Without a doubt, Paul Brookman was the best; the entire team was excellent. More

I was happy because the sales person and I were able to negogeate the details of the transaction via internet and phone. I was also happy that the dealer was able to get the car of my choice transfered. negogeate the details of the transaction via internet and phone. I was also happy that the dealer was able to get the car of my choice transfered. More

Everyone was friendly and they really helped me out with getting me the best deal for the car i wanted in Maryland. I highly recommend this dealership. getting me the best deal for the car i wanted in Maryland. I highly recommend this dealership. More

Paul was very well informed on the car I chose and was well groomed, polite, attentive, good listner, answered all my questions and in the end sold me the car I wanted. I had been shopping seriously for 2 well groomed, polite, attentive, good listner, answered all my questions and in the end sold me the car I wanted. I had been shopping seriously for 2 weeks and was exhausted. Everyone at the dealership was very curtious and polite. I would deffinitely recommend Paul Brookmand to anyone looking to buy a new or used car. Great dealership, and I know I sat with many over the past two weeks. More

Overall experience was great, particularly Conrad Westerman's total dedication to fully inform this buyer of the various options, and to be diligently responsive to all queries, even the dumb ones. I Westerman's total dedication to fully inform this buyer of the various options, and to be diligently responsive to all queries, even the dumb ones. If anyone queries me on my car, I'll be pleased to recommend Annapolis hyundai in general and Conrad Westerman in particular. Joe Wolff More