Annapolis Hyundai

Our experience at Annapolis was at first great. Mo Abaidullah, our salesman, was wonderful. He was professional, knowledgeable and did not pressure us to buy. We did decide to purchase a car. W Mo Abaidullah, our salesman, was wonderful. He was professional, knowledgeable and did not pressure us to buy. We did decide to purchase a car. We were past the point of "dealing" . Our trade in had been looked at etc. We had been told what our interest rate on our small car loan. At the last minute Robert Haas who is a manager of preowned cars came in to tell us that the rate HE quoted to us was going to be two points above what he had quoted!! TWO points!! It is not cheap to have a car loan these days and two points made a significant difference on what our car payment was going to be. After this disaster we left disgusted by what had just taken place. We were on our way home when the dealership did call to tell us they would give us a bigger discount to make up for the manager's mistake. When we returned he did apologize but the distaste in our mouths for what we thought was a classic "bait and switch" was already there. I cannot imagine how a manager could make such a costly mistake. Again Mo Abaldullah was wonderful. I would recommend dealing with him but if Mr. Hass is in the picture I would withdrawal my recommendation. More

I am not comfortable having any work done there. It speaks volumes when long time service employees and mechanics leave. It speaks volumes when long time service employees and mechanics leave. More

I was able to book an appoint for the day I wanted, I was greeted professionally, the service was completed quickly. The entire experience, start to finish, was great! Thanks Annapolis Hyundai, keep up the g greeted professionally, the service was completed quickly. The entire experience, start to finish, was great! Thanks Annapolis Hyundai, keep up the good work. More

Great service and they answer their phones and are good at scheduling and getting the work done quickly. at scheduling and getting the work done quickly. More

It took at least 15 visits to this dealership to finally solve the problem with the transmission solve the problem with the transmission More

Everyone we interacted with has been very kind and easy to work with. The location is great and the hours are convenient to work with. The location is great and the hours are convenient More

Tao, our sales rep as well as Mike the manager were a pleasure to work with. We will be returning to buy our next car here! Thank you. pleasure to work with. We will be returning to buy our next car here! Thank you. More

Met MO. He was Polite, A gentleman, took the time to explain different between buying and leasing, Answer MY Questions; I did not feel pressure to make a d He was Polite, A gentleman, took the time to explain different between buying and leasing, Answer MY Questions; I did not feel pressure to make a decision. I enjoyed working with him; would recommend him to my friends or family; More

The service was excellent. Mo found the car we wanted at the price we needed. Mo found the car we wanted at the price we needed. More

Thanks so much and fantastic work to keep my car running good and safe to travel well good and safe to travel well More