Annapolis Hyundai

Wow. I have ben buying cars for 35 years and this was hands down the best car buying experience I have ever had. Paul Brookman was fabulous - no hard core pushy salesman, just eager to make the customer hands down the best car buying experience I have ever had. Paul Brookman was fabulous - no hard core pushy salesman, just eager to make the customer happy and give them what they want. As an added bonus, he has a fantastic sense of humor which made the experience far more enjoyable. I would highly recommend not only this dealership but Paul Brookman!! More

Paul was friendly and upfront with costs beyond the sticker price. He helped me to find all the rebates that I qualified for, I recommend this dealership and salesman to anyone interested in a Hyundai sticker price. He helped me to find all the rebates that I qualified for, I recommend this dealership and salesman to anyone interested in a Hyundai. More

This was my first experience buying a new car, and Conrad made the process straightforward and simple. I contacted approximately 20 dealers to bid for the most competitive prices, and this dealership provide made the process straightforward and simple. I contacted approximately 20 dealers to bid for the most competitive prices, and this dealership provided the best one. I dwindled my choices to two top dealers, and I chose Conrad just by his professionalism and attitude. The other dealer offered a relatively competitive price for another color I wanted, but I dropped them due to the salesman's condescending attitude. Customer service and competitive pricing were the main reasons I bought the car from Annapolis Hyundai through Conrad. If I decide to buy another Hyundai car, this dealership will be on the top of my list. More

One of the few dealers in the general area that I can say are truly honest and forthcoming. We got the price that we wanted and the friendliness we weren't expecting. We live in Baltimore and it was absolute are truly honest and forthcoming. We got the price that we wanted and the friendliness we weren't expecting. We live in Baltimore and it was absolutely worth the drive to Annapolis to get the car we wanted at the right price! They spent so much time helping me get acclimated to my new car and making sure that I was happy when I drove off the lot. If you're looking for quality- look no further! More

The best car buying experience ever!! Great, friendly and knowledgeable staff. Made my decision easy and effortless. Would totally recommend this dealership to friends and family members. and knowledgeable staff. Made my decision easy and effortless. Would totally recommend this dealership to friends and family members. More

I was very pleased with my visit to annapolis hyundai. I am a newly wed and new mom-to-be who needed a bigger car. Paul was very helpful our search and when I told him what I was looking for He went and got am a newly wed and new mom-to-be who needed a bigger car. Paul was very helpful our search and when I told him what I was looking for He went and got it instead of making me go out to roam the lot while he searched for it. I went in knowing what i needed to pay for a new car and also what I needed to get for my trade-in in order to be able to drive away with the 2012 Santa Fe I had my eye on. Four other dealerships basically told me it would never happen and Paul assured me he would do everything in his power to help me get what i needed. Needless to say he came through!. Not only was everyone pleasant and helpful, but Paul and his team honestly tried to help me get what I needed instead of just them getting a sale. I would reccomend this dealership to EVERYONE! and I am so happy with my 2012 Santa Fe. More

I was very pleased with all those who helped me get through the process of buying a new car. The personnel at Annapolis Hyundai were pleasant, friendly and accommodating . Mr. Brookman has an exceptio through the process of buying a new car. The personnel at Annapolis Hyundai were pleasant, friendly and accommodating . Mr. Brookman has an exceptional talent for dealing with prospective customers. He is very low-key in his approach, not at all "pushy" but genuinally helpful, and interested in seeing to the needs of his customer. This buying experience was made extremely pleasant thanks to his manner, approach and interest . I would not hesitate to recommend to others to look into this dealership and to ask for Mr. Brookman. He certainly rates the A+ I would give him. More

Our salesman went above and beyond. He went over everything, program the blue tooth, introduced us to service, etc. He was very patient and went over every detail of the transaction and car. He made everything, program the blue tooth, introduced us to service, etc. He was very patient and went over every detail of the transaction and car. He made buying a car enjoyable--something we dread. We would highly recommend Paul and his dealership. More

This weekend my wife and I set out to buy a certified used car, we were told by friends to check out Hyundai because they have great warranties. We went to Hyundai of Annapolis late sunday afternoon, up used car, we were told by friends to check out Hyundai because they have great warranties. We went to Hyundai of Annapolis late sunday afternoon, upon exiting the car we were greeted by paul brookman. He was very nice and sincere, we told him what we were looking for then he tried to accommodate our needs. We originally came in looking for a certified used vechile, but realizing that within our budget we would only be able to look at a base model, Paul did some research. He talked with the manager and the next thing we knew he was taking us out to see a brand new 2012 Hyundai Accent fully loaded. It was a really nice looking car and he said he could get it within our price range. We took it for a test drive and loved it. Afterwards he went back with finance and his manager to discuss the terms we had given him. He constantly came back making sure we were ok, offered us coffee, and talked with us about life in general which was really nice. Needless to say we left that day with a 2012 Hyundai Accent, it was within our budget range and the service was outstanding. Paul was a great salesman, he was sincere, genuine, kind and did not play games with you. I would recommend this dealer and salesman to anyone looking for a new vehicle. Not to mention I am still blown away by the quality of the new Hyundai vehicles, they really pack the most bang for your buck. More

My son bought a certfied used Hyundai from this dealership 5 months ago (GREAT experience!!) He also bought the Platinum extended warranty at the same time. Yesterday he went to start his car and dealership 5 months ago (GREAT experience!!) He also bought the Platinum extended warranty at the same time. Yesterday he went to start his car and the battery was dead. He jumped it and it was fine the rest of the day but when he came out this morning it would not start again. We made an appointment with service to get the battery checked. When he arrived he spoke with Adam and Adam informed him that if it needed a new battery it would be $115 (discounted price under warranty). I had already checked and a new battery at the auto store was $100 so my son told Adam that if it was the battery he would not have them replace it (he is a young college student with not much money). Adam proceeded to tell him that of he had it tested and it was the battery that he would be charged $135 (for the "free" battery test) and that if he had it tested for anything else he would also be charged at least $135 and probably more if it was not covered under the warranty. My son then drove 30 minutes back home and I drove it to AutoZone who does a truly free battery and alternator test. Bothe the battery and the alternator tested fine so I guess i need to take the car back there myself and see if they will repair what is wrong under the warranty or if my son paid $1600 for a worthless warranty. Bottom line ... great if you are buying a car from them but avoid the service department at all costs!!! More