Annapolis Hyundai

I just purchased my new 2013 Tuscon today!!! I don't usually write reviews about service, but, I must say the total buying experience was awesome. I scheduled an appt with Paul via email on Sunday, his usually write reviews about service, but, I must say the total buying experience was awesome. I scheduled an appt with Paul via email on Sunday, his day off, which he responded very quickly and accommodated my time frame for a test drive. When I arrived at the dealership this morning, the car I was interested in was already out front, ready to go. I decided to test drive the same color Tuscon, but I wanted the panoramic sunroof. Paul suggested we take it out on Rt. 50 so I could see what great pick up it had. I fell in love with the car. I had test drove a Tuscon at a different dealership last week and thought I knew all there was to know aboput the car, but, Paul was far more knowledgeable and pointed out many extras and features I wasn't aware of. The negotiation process was painless, was asked "what number do you have in your head" and they made it happen. Was given more for my trade than I expected. Billy in finance was great. Very efficient and knowledgeable. He recommended the extended packages, explained them fully and left the decision up to me. If you wish to have a pleasant, no pressure buying experience I recommend Annaplis Hyundai and Paul Brookman. More

If you are not buying a car from Annapolis Hyundai you are absolutely wrong! After several months of deciding and test driving Ford Escape, Mazda CX-5, Toyota Rav and Hyundai Santa Fe.....we choose the S are absolutely wrong! After several months of deciding and test driving Ford Escape, Mazda CX-5, Toyota Rav and Hyundai Santa Fe.....we choose the Santa Fe 2.0T., due to price, comfort, power, and technology. Now, it was time for us to find the vehicle we wanted within our budget. I dealt with all the Hyundai dealers in the area, just to mention a few....I called Heritage, Bob Bell, Ourisman and several dealers out of state...PA, VA, DE and WV to get the Santa Fe Sport that I wanted without compromising my budget. After several days of researching, conducting my analysis, calling dealers and keeping the vampires (salesman) away using garlic, wooden stakes and Holy crosses.......I truly thought I would never get a vehicle anytime soon. I have been deployed to Iraq and Afghanistan and I received more resistance from the enemy that some of the sales rep from the mention above dealers. Well after the salesman from Annapolis returned from his day off, he gave me a call and within minutes closed the deal. Nonetheless, the deal wasn't closed due to them having the vehicle I wanted or because they were able to meet my budget (which of course was a huge plus).......it was because of the entire experience. I have purchased several vehicles for my wife and I over the years and for the first time in my life I bought a vehicle and actually enjoyed this experience. This was weird for me because I have never experience anything like this. I truly enjoyed the professionalism, knowledge, no pressure, the service department's artwork (prepping of the vehicle) and the simplicity of purchasing the vehicle has made me a champion for Annapolis Hyundai. This was made possible because of the employees of this dealership, Scott McDonough and Manager A.J. So if you were paying attention to this review I say again, If you are not buying a car from Annapolis Hyundai you are absolutely wrong! Annapolis Hyundai (Scott M.) will find the car you want within your budget. When the others will tell you no they can't, Annapolis Hyundai will find a way to say yes. Thank You Scott M. and Annapolis Hyundai, You have yourself a loyal and 100% satisfied customer! Jimmy M. More

Believe it or not,I look forward to bringing our 2012 Sonata in for routine maintenance. The service is excellent, the coffee is good, and the waiting area is always neat and welcoming. I enjoy looking u Sonata in for routine maintenance. The service is excellent, the coffee is good, and the waiting area is always neat and welcoming. I enjoy looking up George Sparks and hearing what is new in the Hyundai product line. My wife and I have owned many makes of cars in the past 40 years and Annapolis Hyundai is the top of three dealerships worth recommending. More

There was no pressure for sale. David was very knowlegdeable and friendly. David was very patient when I was picking the final color and let me test drive both cars I was interested in. There was knowlegdeable and friendly. David was very patient when I was picking the final color and let me test drive both cars I was interested in. There was no price haggling. Billy was also very helpful and provided advice on turning in the tags. -S.Costa More

The reason why I gave this high rating is because the Service Department is very efficient, friendly, and prompt in following up with service repairs or concerns. They also keep you informed through out Service Department is very efficient, friendly, and prompt in following up with service repairs or concerns. They also keep you informed through out the process. I was disappointed that the Sales Department did not inform me when purchaing the Elantra that it did not come with a Spare Tire. My daughter had a flat, but was lucky that she was near a Service Station to get it repaired. To me, this is a severe safety hazard that the Sales Department should be held accoutable for. Otherwise, I think this dealer and Service Department should be commended for their work and customer response More

I have worked with many dealerships over many decades and I can say, without hesitation or qualification, that Annapolis Hyundai is the best I have ever dealt with. They are consistently courteous, never pus I can say, without hesitation or qualification, that Annapolis Hyundai is the best I have ever dealt with. They are consistently courteous, never pushy, and they recently treated me extraordinarly well in an unusual situation. I could not be more pleased. More

Dealership's service department exhibits a commitment to customer satisfaction that other dealers and other businesses would do well to emulate. They have taken care of my car for several years and have al customer satisfaction that other dealers and other businesses would do well to emulate. They have taken care of my car for several years and have always done high quality work. More

Paul did a great job and is easy to work with when purchasing a new car. Location is very convenient. Staff is polite and professional. purchasing a new car. Location is very convenient. Staff is polite and professional. More

I live one hour away from Annapolis but decided to purchase my car from this dealership due to their A++ sale consultant Mr Paul Brookman. My first impression of Paul over the phone was as profession purchase my car from this dealership due to their A++ sale consultant Mr Paul Brookman. My first impression of Paul over the phone was as professional as he could be. Zero pressure and very polite from someone who truly wanted to earn my business in a friendly way. I corresponded through email most of the time and never met Paul until the day I picked up my car which was today. The pick up process was actually enjoyable, since all the detail and pricing was agreed upon prior to me going in. Paul spent most of his time going through the functionality of the car and set everything up for me including the Blue link system and pairing up my phone with the car. I purchased a Volvo and BMW in the past and never felt this comfortable. I will highly recommend Paul to whoever is looking for a Hyundai. The one hour drive was definitely worth the trip. Chung More

I am very satisfied with Annapolis Hyundai and their service. I was searching initially for a used Hyundai Sonata and found one at Annapolis that I liked, but after viewing the new car inventory and es service. I was searching initially for a used Hyundai Sonata and found one at Annapolis that I liked, but after viewing the new car inventory and especially the sportier looking Elantra coupe with a 6 speed manual I was sold. David came outside as my wife and I were looking at different vehicles on their lot and introduced himself. He is a pleasure to chat with and made our buying experience enjoyable. David is energetic, informative, and a pleasure to buy a car from, not to mention he makes a mean cup of bold coffee. :) All of the staff were very freindly, and not once did I feel like I was being hounded, as I have felt while visiting other dealerships. Their service department works hard in the background along with Mr. Wade who helped with the difficulties of military members buying out of state while serving. I would like to especially thank them for supporting our nations military!! More