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Annapolis Hyundai

Edgewater, MD

4.4
2,987 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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3105 Solomons Island RD

Edgewater, MD

21037

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Showing 2,987 reviews

August 02, 2014

Fun used car purchase Scott made buying my daughter her 2nd car painless and actually fun. He is honest and cares about his customers I will be back again. More

by gradyparson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kinsley, Scott Kinsley
Aug 13, 2014 -

gradyparson responded

Follow up: The day I purchased this car I was impressed... BUT by week two of having this car the oil pressure sensor had to be replaced thats after changing the oil first (oil that was in it was super clean so new but really light no way it was recommended 5/30). We are very lucky and the car issues happened on back roads and not on a highway or my 17 year old daughter could have been hurt as car was not getting oil pressure car was stalling. This car was sold to us as a reliable car.. well after one week having to dump $155.00 in repairs into week 2 and not being able to drive for going on a week now, no this is not what I would consider reliable by any means. Asked salesman and Sales manager to get me the service records so that I could see what had been done to this car - never got them. Would not email me only call (salesman) with information as getting anything in writing is an issue these days. I called the service department myself and they claimed to have only serviced the AC when on test drive it was blowing hot air. “It must be a slow leak”, well that explains everything was my response! Since I still have no paper work I don't know for sure if that was really the only thing done. Advice to anyone looking for used – go elsewhere. If they won’t email you with service records just to show nothing was found and want you to reset the battery so that the code is gone this is not the kind of place I would want to deal with again and I won’t. Customer service should be number one ... the day they sell you the car and anytime a customer calls with questions - should not matter. This is simply the only way to do business.

July 15, 2014

Quality Customer Service My wife and I had the pleasure of meeting a very unique salesman, Scott Kinsley. Scott provided us with one of if not the best automotive purchasing e More

by jn7.james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kinsley
July 09, 2014

High Marks on 1st Experience Yesterday evening 7/9/14, my wife and I spent some time at Annapolis Hyundai w/ Scott Kinsley the Internet Sales Consultant. Over the years we have More

by Ed 001
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kinsley
June 12, 2014

A Nice First Experience I recently came into the need of a vehicle and stopped by Hyundai on a whim after checking out a few other dealerships looking for a new/used vehicle. More

by GomelJak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Shelley, George Sparks, Jacob Swaim
May 17, 2014

Great Service Easy and amazing deal!!! The great service I receviced from Trish Lawler made this experience delightful. I would definately come back to Trish for More

by Chris16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trish Lawler
May 19, 2014 -

Annapolis Hyundai responded

Your glowing review means a lot to us, Chris. At Annapolis Hyundai, we always strive to make the car buying experience as easy and stress-free as possible for all of our customers and we are pleased to know you were satisfied with the service you received from Trish. We look forward to assisting you with your future sales and service needs. Patrick Wergin | Vice President | pat.wergin@annapoliscars.net

May 15, 2014

BEST CUSTOMER SERVICE EVER EXPERIENCED Great Great service can't complement enough they explained every step with clarity and made me feel real good about my purchase. Trish Lawler Drew More

by marcelo12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TRISH LAWLER
May 16, 2014 -

Annapolis Hyundai responded

We're happy to hear of your great experience and your glowing review means a lot to us. We appreciate your feedback and are happy to hear that Trish and Drew were able to meet your needs. At Annapolis Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. All the best, Patrick Wergin | Vice President | pat.wergin@annapoliscars.net

April 29, 2014

Sottin is a star Chris Sottin is a find and Hyundai should reward him for remarkable knowledge and attentiveness. A charming person, delightful to talk with and he has More

by lagunaverde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sottin
Apr 30, 2014 -

Annapolis Hyundai responded

We appreciate the opportunity you presented to earn your business! Chris is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Please feel free to contact us if you have any questions on your new vehicle. Patrick Wergin | Vice President | pat.wergin@annapoliscars.net

April 09, 2014

Best service experience EVER! I have been a customer of Annapolis Hyundai since they opened and I can honestly say I have never been happier with a dealership or service department More

by Rockye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Apr 10, 2014 -

Annapolis Hyundai responded

I would like to thank you for being such a loyal customer and for taking the time to write this wonderful review. Its quite an accomplishment to hear that we provided you the best service experience ever! Thank you so much. Asa always, if you have any further needs, do not hesitate to come back to see us. Also, if you haven't already, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Patrick Wergin Vice President pat.wergin@annapoliscars.net

March 23, 2014

Scott Borrelli did a tremendous job helping us select a new car. It started by him following up with us unexpectedly as we never really expressed any interest in buying a Hyundai but had asked him a few q More

by fbata05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2014 -

Annapolis Hyundai responded

The saying is true, great things really do come when you least expect them. Congratulations on your new car! Annapolis Hyundai takes pride in listening to your needs and strive to give you the information needed to help you find the exact vehicle you're looking for. Your kind words are appreciated and will definitely be passed on to Scott and the rest of the sales team. If you have any questions, please don't hesitate to contact us. We look forward to your next visit. Be sure to follow us on Twitter and like us on Facebook for updates and specials. Kind regards, Patrick Wergin Vice President pat.wergin@annapoliscars.net

March 19, 2014

We have rated Annapolis Hyundai excellent in every way. From the time we walked in the door we were treated with kindness, respect and hospitality. This comes with sincere appreciation to all the people we More

by momadee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Sparks, Chris Zook
Mar 21, 2014 -

Annapolis Hyundai responded

Congratulations on the purchase of your new vehicle! We appreciate you taking the time to reflect on your visit with us and post this generous review. We aim to provide all of our guests with the best possible customer service and to achieve that requires teamwork. It will be my pleasure to share your kind words with Drew, George and Chris and with the rest of the team. I know they will be excited to hear that you enjoyed your visit. If there is anything we can do for you, please contact us. Check us out on Facebook and Twitter for access to our exclusive specials. Best regards, Patrick Wergin Vice President pat.wergin@annapoliscars.net

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