Annapolis Hyundai

Did a 180! I came in for recall work on my 2011 Sonata, and after talking with me, Shawn Lagundo - who was very friendly and not pushy - saw I wasn't interested I came in for recall work on my 2011 Sonata, and after talking with me, Shawn Lagundo - who was very friendly and not pushy - saw I wasn't interested in a new Sonata and wished me well and told me he'd see me when we needed a new car. Then, I went over to the waiting area, looking out, I saw a Silverado 1500 in the used lot area and went back...Shawn was with another customer, but Chris Zook came out with me to look over the truck...we came back in and Shawn was back and laughed when I said I'd like to put together some numbers....but we got right to it,....there wasn't much haggling, and they definitely made me feel like every step was trying to do the best for me and my business with them. From pricing, to trade-in, to financing, everything was straight-forward and professional. Tricia was awesome - a pleasure to work with and knew her stuff, catching a couple of errors in my paperwork and answering my questions - and I did get the extended warranty and protectant! Shawn Ritter came out to talk to me and thank me for my business, and he and Chris Zook worked to get me a hitch for the truck at a reasonable price. Overall, a great experience from start to finish...this is our third vehicle from Annapolis Hyundai and I'm sure we'll be back! There was definitely a team approach and everyone handed me off and worked seamlessly together. More

The Best...GREAT Words cannot express how I feel when I purchase a vehicle from Annapolis Hyundai. I have purchased two vehicles in the past 3 months. Both experienc Words cannot express how I feel when I purchase a vehicle from Annapolis Hyundai. I have purchased two vehicles in the past 3 months. Both experiences were GREAT. More

Purchase of a new Sonata I went into Annapolis Hyundai after some very unpleasant experiences at other dealerships. We had to wait for our salesman to finish with another cust I went into Annapolis Hyundai after some very unpleasant experiences at other dealerships. We had to wait for our salesman to finish with another customer. This gave me a chance to look around. I found a car on the showroom floor. They immediately pulled it out for a test drive. Paul Brookman made the buying experience very easy and painless. They were able to offer me a fair price for my trade in, I will definitely go back to them when I need another car! More

My experience at Annapolis Hyundai. Salesman Shawn Lagundo, general sales manager Shawn Ritter & finance manager Kenny Pursley were very knowledgeable, efficient and professional. Total Salesman Shawn Lagundo, general sales manager Shawn Ritter & finance manager Kenny Pursley were very knowledgeable, efficient and professional. Totally impressed with them even on second time within 11months. More

2015 Santa Fe purchase The purchase of the Santa Fe was easy and fast. The salesman, Paul Brookman, was very knowledgeable about the car we were looking to purchase. The n The purchase of the Santa Fe was easy and fast. The salesman, Paul Brookman, was very knowledgeable about the car we were looking to purchase. The negotiations were quick and to the point with a fair price agreed easily. The purchase was easily one of the best of all our car purchases to date. More

Complete and total waste of time and gas. Where do I start?I had the misfortune of seeing a vehicle I believed and was told was in prestine condition. After being told there was no damage to Where do I start?I had the misfortune of seeing a vehicle I believed and was told was in prestine condition. After being told there was no damage to the exterior and the vehicle was in perfect condition I drove 60 plus miles one way to see the vehicle. It took me five minutes to discover damage not reported on the vehicle, scratches, a ding, and missing paint chips. The picture showed the windows were tinted but to my surprise they were not. I was supposedly working with the number one salesman who gave me his personal cell phone number but takes his sweet time to respond to. When I reported the damage to them, they acted as if they knew nothing about it. The sales manager even offered money to get it repaired or to have it repaired on the premises. A second sales manager gets involved after I called about not receiving a call back after two days. He tells me the salesman was was offering me things that banks don't do. Wow! First the salesman lies about obvious cosmetic damage to the vehicle and then the first sales manager tells me the vehicle is priced because of the damage he allegedly did not know about. The second salesman says he was going to get everyone together, talk about it and call right back. Here we are two days later and no call back. SMDH! I HAVE BEEN BUYING CARS FOR YEARS AND THIS WAS THE WORST EXPERIENCE EVER! I have never been so disgusted about a dealership before. You better believe they won't get any recommendations from me. Must be an Annapolis thing. More

Buying Experience I had a great experience while buying my car from this dealership. My sales person was Shawn Lagundo and he could not have been any nicer. He was ve I had a great experience while buying my car from this dealership. My sales person was Shawn Lagundo and he could not have been any nicer. He was very knowledgeable about the car and took the time to show me all its features. He was very pleasant to work with and made my buying experience enjoyable. More

OK Scott was very professional and sensitive to my needs and issues, even though he is a Ravens fan. I did not have a good experience with the finance p Scott was very professional and sensitive to my needs and issues, even though he is a Ravens fan. I did not have a good experience with the finance people. More

Good job The salesman found the exact car I wanted and allowed my wife and I to test drive it. The process, though long, went well. I also got the monthly ra The salesman found the exact car I wanted and allowed my wife and I to test drive it. The process, though long, went well. I also got the monthly rate I wanted. More

Seriously, The Best Car Buying Experience Ever I cannot speak highly enough about Annapolis Hyundai and Sean Lagundo. First, let me just say when it comes to purchasing a car, I would rather speak I cannot speak highly enough about Annapolis Hyundai and Sean Lagundo. First, let me just say when it comes to purchasing a car, I would rather speak in public or have a cavity drilled. I have never left a dealer without an overwhelming desire to take a shower and scrub away the shame of the whole experience. Of course, all of this was before I worked with Sean. I had been actively searching for a car for a few weeks. Because I live in Bethesda, I had spoken to several local Hyundai dealers in Montgomery, Howard and PG Counties, as well as Northern Virginia. Several local dealers have a philosophy of "this is the price, take it or leave it". That's fine for some people, but I was looking for a dealer who was willing to work with me to make sure I had the best possible outcome. Sean was great at following up with me. They were fantastic when it came to valuing my trade, too, giving me $1200 more than a certain Hyundai dealer in Montgomery County. The finance guy, Kenny was great too, funny and very personable. Not at all seedy like so many other places I have purchased cars from. He was even able to beat the 2.9% finance APR I obtained through my credit union. I cannot recommend Annapolis Hyundai enough. If you're in the market for a new or used car, even if your dead set on a Honda, as I was, do yourself a favor and check this place out. More