Annapolis Hyundai

A Happy Customer Finding good customer service is tough these days in the world of high pressure and stress. My experience with Salesman Paul Brookman and Fiance Mgr. Finding good customer service is tough these days in the world of high pressure and stress. My experience with Salesman Paul Brookman and Fiance Mgr. Tricia Pruitt left me with hope for all the people in customer service. The approach to helping me buy my new Genesis Coupe was relaxed and friendly. I was free from the tension and pressure often associated with buying a car and I left with a smile on my face. When I left I was able to focus on the joy of the new car, rather than settling my nerves from a difficult buying experience. My hats off to the Annapolis Hyundai team for giving me an excellent car buying experience. I recommend you stopping and letting them ease you into a new car!! More

Hyundai eperience with the 2015 Hyundai Genesis Had a good experience with them, Mr. Sparks was my salesperson on this vehicle, as he was with the Hyundai sonata I had. The New Car was delivered on Had a good experience with them, Mr. Sparks was my salesperson on this vehicle, as he was with the Hyundai sonata I had. The New Car was delivered on time with minor flaws had to bring it back to take off some stuff on the drivers side, probably cam from the wrapping was on there. Brought the vehicle to get it worked on and it took only a couple of minutes for the gentlemen to take it off. Job well done. More

Sandy Purchased our 3rd Hyundai 2nd one working with George Sparks. It was difficult to consider going to another make or dealership because of the excelle Purchased our 3rd Hyundai 2nd one working with George Sparks. It was difficult to consider going to another make or dealership because of the excellent service we've had at Annapolus Hyundai More

2016 Hyundai Elantra This place was great! I went in knowing what I wanted to test drive and Shawn Lagundo helped answer every question I had. Shawn clearly knows what he This place was great! I went in knowing what I wanted to test drive and Shawn Lagundo helped answer every question I had. Shawn clearly knows what he is doing since he has won 8 "Dealer of the month" in that store. If possible work with him. Not only was Shawn helpful so was the whole team. I worked with both Shawn Ritter and Shawn Olsen. Trust me, you are in good hands. Shawn Ritter personally came out to meet with me even though he wasnt the seller. Ritter made me and my wife feel very comfortable and it meant a lot to have him meet with us. To add the icing to the cake when I came back a few days later he had remembered my name and my wifes name and the car that we had purchased. Overall this store is great. Plus take the time to get to know Kenny, he explains everything in the finance department perfectly where I had no questions. Thank you all! More

Great Service at Annapolis Hyundai We just bought 2 cars from Annapolis Hyundai and the people couldn't be nicer. Shawn, our sales guy, took the time to explain everything in detail. Th We just bought 2 cars from Annapolis Hyundai and the people couldn't be nicer. Shawn, our sales guy, took the time to explain everything in detail. The finance people were great and the general manager went out of his way to get us a good deal. Couldn't be happier. Looking forward to the work week with my new car! More

Rock Solid Purchasing Experience From start to finish, Paul Brookman was professional, friendly, and seemed very committed to finding the right car at the right price to fit our needs From start to finish, Paul Brookman was professional, friendly, and seemed very committed to finding the right car at the right price to fit our needs. We found a couple of cars we liked, but by the time we were ready to pull the trigger, both had sold (our bad!). Paul helped find an alternative that ended up being a better fit for our needs. Shawn Ritter (Sales Manager) was able to work with us to make the numbers. In the end, we got a GREAT car at a GREAT price. The purchasing and loan processing went unbelievably smooth (Tricia Pruitt). She explained things well and shared various options for extended care, hazard protection, and such. She did a great job explaining the options without strong-arm tactics. Honestly, it was probably the best purchasing experience I've ever had. I will definitely be back the next time I need a car. We ended up with a Hyundai GT. It's a great ride. Looking forward to a couple of long trips over the next few weeks! Thanks again to Annapolis Hyundai. You did a great job and worked hard to make it a successful endeavor!!! Oh.. and one more thing... when my phone was at 1%, one of the other sales reps offered his charger. Got me back up to 15% and enough to make it home. Just one more example of how they were looking out for me today! More

Awesome customer service - very attentitive I worked with Chris Zook on buying a 2016 Hyundai Elantra. He's spot on.... He was very attentive to detail, and listened very well to my needs. I worked with Chris Zook on buying a 2016 Hyundai Elantra. He's spot on.... He was very attentive to detail, and listened very well to my needs. He was straight forward, found cars that met exactly what my needs were, and (based on my previous research) the price was perfect. Chris was both easy going and direct. He truly made my buying experience pleasurable. Thank you Chris! Dave R. More

Batting a thousand This is the second purchase I've made from Annapolis Hyundai since August of 2015. First was a lease, the second was used, both Hyundai Santa Fe's. P This is the second purchase I've made from Annapolis Hyundai since August of 2015. First was a lease, the second was used, both Hyundai Santa Fe's. Paul Brookman was my sales rep both times. Enjoyed working with Paul, Kenny, and all the folks involved. Quick, courteous, no pressur, as social as it was business. Service experience has been excellent too! More

Outstanding Buying Experience!!!! A truly outstanding buying experience. Got a friendly call from Shawn Lagundo concerning my inquiry on an internet deal posted by the dealer. I am r A truly outstanding buying experience. Got a friendly call from Shawn Lagundo concerning my inquiry on an internet deal posted by the dealer. I am really glad I took him up on the invitation to go to the dealership and check out what they had to offer. I worked directly with Paul Brookman, who did a great job facilitating the sale. Unlike other salespeople I have dealt with in the past, he was very patient as I test drove the car, telling me that he wanted me to be sure that I was completely happy with the vehicle before we went forward with the sale. Kenny Pursley exceeded my expectations by finding me the right financing deal with a really great interest rate. He carefully explained to me all the payment options, but he didn't push. Overall, their main concern was that I was completely comfortable with the transaction. I am already sold on Hyundai's product line. Annapolis Hyundai made buying my favorite cars even more pleasurable. If you are in the market for a Hyundai, I highly recommend that you see these folks first. More