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Annapolis Hyundai
Edgewater, MD
2,988 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,988 reviews
May 17, 2016
They have a certain client that they want to work with I will be honest; I have less than good credit. My husband and I visited Annapolis Hyundai a week ago today. We were looking at downsizing to one ve I will be honest; I have less than good credit. My husband and I visited Annapolis Hyundai a week ago today. We were looking at downsizing to one vehicle, looking to trade in both of our vehicles for an SUV. We were perusing the lot and were introduced to a Sales Associate who was very polite and friendly who immediately showed us an SUV. He allowed us to look inside, check out the "bells and whistles" and offered for us to take it for a test drive. I was upfront with the sales associate, Scott, about my less than perfect credit and wanted to make sure that I wasn't wasting either party's time. He suggested that we get our current vehicles trade in value, payoff amount and "take it from there". After waiting in his "office" for 30-45 minutes, Scott came back to tell me that it was after 5:00 so they wouldn't be able to process our financing application until the next day. Plus, he said, his General Manager wasn't there and he had a way with getting the best value for trades. He sent us on our way informing me that he would give us a call the next day, Wednesday, by 12:00. Even though it was his day off, he said, he was coming in to close our deal and another client's deal. 12:00 Wednesday came and went. I called the dealership trying to reach Scott on Wednesday evening after work and was told that he was off that day, which I already knew, but I thought he was coming in to take care of me? Long story short, Scott has not followed up on his word. On three different occasions he told me that he would call me at "X" time and he never did. I still have not received a definitive answer from the dealership, even a week later. My last call to the dealership was on Friday. I was given Scott's voicemail. In the voicemail I told him that I just needed to know either way and the bottom line is that is all I was asking for; communication. Instead, I guess because my application was denied, I have heard nothing. I guess because I have less than good credit how they are dealing with the situation is avoiding all communication instead of having the decency to just communicate with me. I will never go back to this dealership and I don't recommend anyone else to do so either. Clearly they have a specific client that they want to do business with and everyone else who doesn't fit that mold is tossed to the side. I will make sure that everyone I know knows about this experience and how they do business. More
by Angela Hieronimus
Employees Worked With
Scott Kinsley
May 15, 2016
Personal and Professional I couldn't have been more comfortable making my vehicle purchase. From the moment I walked into the door until I drove off the lot with my new Hyundai I couldn't have been more comfortable making my vehicle purchase. From the moment I walked into the door until I drove off the lot with my new Hyundai, everyone was attentive to my needs and desires in my new vehicle. They never tried to sell me something just to sell me something. More
by Chris L.
Employees Worked With
Shawn Ritter, Paul Brookman, Tricia Pruitt
May 15, 2016
Excellent Process - Unlike Any Other dealer In short, the car buying experience was unlike that of any other dealer. Scott laid-back and informative approach facilitated the sale without any of In short, the car buying experience was unlike that of any other dealer. Scott laid-back and informative approach facilitated the sale without any of the frustrations and games typically associated with the purchase of a vehicle. Unlike many other dealerships, we did not get any "themes," exaggerated sales pitches, or incorrect information. More
by bwj0385
Employees Worked With
Scott Kinsley, Tricia Pruitt
May 14, 2016
Easiest Purchase ever The sales team took all the stress out of buying a car and made it an enjoyable experience. Would totally buy another car from them. The sales team took all the stress out of buying a car and made it an enjoyable experience. Would totally buy another car from them. More
by dee1216
Employees Worked With
Shawn Olsen, Paul Brookman, Kenny Pursley
May 12, 2016
AWEEEESOME Super friendly and great people to work with. Such a great car buying experience. Worked with Chris Zook in sales and he did a really great job. Super friendly and great people to work with. Such a great car buying experience. Worked with Chris Zook in sales and he did a really great job. More
by trueblue
Employees Worked With
Chris Zook, Shawn Ritter
May 11, 2016
Phenomenal Car Buying Experience Many of us tend to get apprehensive when it comes time to purchase a new car...well, the team at Annapolis Hyundai have changed my mind for the better Many of us tend to get apprehensive when it comes time to purchase a new car...well, the team at Annapolis Hyundai have changed my mind for the better! I had such a great experience dealing with the Shawn's (Yes all three of them!) that I highly recommend popping in for a visit to see them. The no stress, no pressure attitude along with Kenny's patient explanation of additional options make it well worth the trip. I LOVE my new 2017 Santa Fe! More
by Alexia B.
May 10, 2016
Love these guys! It was so pleasant to walk into a dealership and feel like family! We were treated with the utmost respect and fun!!!!! Would recommend these people It was so pleasant to walk into a dealership and feel like family! We were treated with the utmost respect and fun!!!!! Would recommend these people totally! We love our Hyundai Tuscon! Service was impecable as was the professionalism. More
by ourhouse
Employees Worked With
Chris Zook, Shawn Olsen, Kenny Pursley
May 10, 2016
Charlie Williams Reviews Annapolis Hyundai and Chris Zook I've had the Best Car biying experience at the Annapolis Hyundai dealership. Do yourself a favor, if you are looking to purchase a Hyundai, go to the I've had the Best Car biying experience at the Annapolis Hyundai dealership. Do yourself a favor, if you are looking to purchase a Hyundai, go to the Annapolis Hyundai and ask for Chris Zook. Well informed on all makes and models. Very Patient and has a No Hassle, No Hustle approach. He went the extra mile to find the exact vehicle I was looking for when 5 other Hyundai Dealerships could not. I recommend him highly. I am Bery Happy with my Hyundai Santa Ge Sport Turbo. More
by Charlie Williams
Verified CustomerEmployees Worked With
Chris Zook, Tricia Pruitt
May 08, 2016
Buying a new car Paul Brookman was fantastic, he made buying a car easy! the process was smooth from start to finish and would highly recommend Hyundai of Annapolis! Paul Brookman was fantastic, he made buying a car easy! the process was smooth from start to finish and would highly recommend Hyundai of Annapolis! More
by Smbeat97
Employees Worked With
Shawn Ritter, Paul Brookman, Kenny Pursley
May 07, 2016
Quick and easy I only went in for service on my 13 year old Santa fe. Went for a test drive in a 2015 santa fe drove it home. Love the Santa fes I only went in for service on my 13 year old Santa fe. Went for a test drive in a 2015 santa fe drove it home. Love the Santa fes More
by Santafelady
