Annapolis Hyundai

Very Positive experience buying used Hyundai at Annapolis We bought a used Hyundai in Feb 2018 with Charles Meiklejohn. Great experience! We had a specific car in mind and called to make sure it was still av We bought a used Hyundai in Feb 2018 with Charles Meiklejohn. Great experience! We had a specific car in mind and called to make sure it was still available before driving an hour to look at it. Charles was very helpful, answered questions and made sure we didn't drive out there if the car sold before we made the trip to test drive it. He didn't pressure us at all and made us feel very comfortable. Although we knew the vehicle features, he took the time to explain and answer questions. We had one more car to check out at a different dealership - but again no pressure. He gave us his cell phone # and asked us to call the following day (since the dealership would be closed) if we wanted the car at Annapolis so he could be sure to hold it for us. We did the rest through email/phone and when we came out 3 evenings later, the car was ready and the buying process was straightforward. We drove an hour for the car, so Charles made sure things were ready and good to go! Will buy from him again and highly recommend him. More

Wonderful Experience Second Time There This is the second vehicle I have purchased from Annapolis Hyundai. Charles was most helpful but didn't push, which I like. Love my Hyundai. This is the second vehicle I have purchased from Annapolis Hyundai. Charles was most helpful but didn't push, which I like. Love my Hyundai. More

Easiest vehicle purchase experience ever! Excellent customer service! Adam is a very personable and professional salesman. The vehicle I came in to look at was nearby (at their Edgewater locat Excellent customer service! Adam is a very personable and professional salesman. The vehicle I came in to look at was nearby (at their Edgewater location), so I test drove a similar vehicle while he had the other one delivered. I then test drove the one I came in for. I wasn’t rushed or pressured at all throughout the entire process. Adam answered all my questions and was very helpful, from start to finish. Mike in Finance gave me a printout listing several payment options, which made negotiating the monthly payment simple and easy. Greg in Lease Sales was pleasant as well, and was able to complete the lengthy paperwork expediently. All of the staff I dealt with were friendly and eager to ensure I was happy with my purchase; this dealership has an awesome team. Ask for Adam when you visit Annapolis Hyundai! More

Amazing service all around! I bought my new car from Hyundai of Annapolis mainly because of Trey. He was professional and personable. He made me feel very comfortable and was pa I bought my new car from Hyundai of Annapolis mainly because of Trey. He was professional and personable. He made me feel very comfortable and was patient with me. This was my first experience buying a car, and it was a great experience from beginning to end! Anyone that comes to Hyundai of Annapolis, find Trey Wilson! He shared my excitement in buying my first car and made the entire process quick, easy, and fun! More

Very plesant Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. Very pleased with everything. Love my car. Would definitely use again. Shawn was very willing to help me be able to work out the payment i needed. More

Stay away. I made a terrible decision purchasing my vehicle from Annapolis Hyundai, this was the worst car buying experience and I have purchased many cars in th I made a terrible decision purchasing my vehicle from Annapolis Hyundai, this was the worst car buying experience and I have purchased many cars in the past. The vehicle I purchased was very dirty, there was tabacoo in the glove compartment, glove box, trash under the seats, and roaches stuck in back windshield. And there was a nasty odor coming from the vents. I notified this to the salesman and sales manager, and was told they will do a full detail. I left the vehicle the entire day and was received with the roaches. I then left the vehicle for an additional three days and had to wait nearly an hour to get the vehicle. I left the dealership with frustration as the salesman was ignoring my calls and didn't deliver on his promises. The vehicle still has a bad odder coming from the vents and I need to get the vehicle to a professional detailed, which is not cheap, I also have to take the vehicle to certified mechanic to figure out where the odder is coming from. Not only was this a bad experience but it has pushed me away from purchasing a Hyundai in the future. And I will definitely be sharing my experience with family and friends. I have sent an email regards my experience with the GM and told I was going to get a call back, but never heard from him. More

Gen coupe!! Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at a Update 4/14/18: So with the part needing to be fixed, it was fixed but was like pulling teeth. The used car manager wanted nothing to do with it at all even after nothing that there was a non-disclosed issue with the front fender and wheel guard. I called and called, even drove up to the dealer. David, the used car manager, brought out a tech to put a push screw in the wheel guard even though I told him that wouldn't work and I showed him the crack that I found and that the gauard had broken where the main screw was and the wind just pushed it back and again the loud noise. So needless to say it happened again. So this time when I went to the dealer David just handed me off to service, as if saying "see what you can do for him...not my problem". Jacob in service was truly helpful even got the part ordered for me and scheduled service for me. So after a week went by and I heard nothing about anynthing I called Jacob and he informed me he mentioned to David to contact me because David told him they weren't paying for the part. So now I'm annoyed and pissed. I drive up to the dealer halfway into hukk mode and Jacob can see it in my eyes. Fortunately no one from used cars was there especially not David ( fortunately for them)..I was a split second from giving them the keys and walking out with a stop payment call to my bank. I spoke with the new GM and he helped me get this issue taken care of at no cost to me. Jacob and the new GM, rock!! Initial review: Dealership was super cool. The sales team was awesome, really friendly and patient. The price of the vehicle was pretty good, another couple grand off and greatness would gave been achieved. Fyi, be sure to slowly inspect your car if you by used. I found a problem with a non essential plastic part, behind my front fender that was not easily seen. Hopefully they can get this fixed for me. All in all pretty smooth experience at this dealership. More