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Annapolis Hyundai

Edgewater, MD

4.4
2,993 Reviews
Annapolis Hyundai feature new and certified preowned Hyundai models as well as a wide selection of dependable preowned vehicles. Our Service & Parts departments are top notch maintaining Hyundai vehicles from Annapolis and Anne Arundel County.
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3105 Solomons Island RD

Edgewater, MD

21037

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Showing 2,993 reviews

February 09, 2019

Recall and tire repair Friendly in and out service! Great waiting area! Car vacuumed and returned clean! Jacob does a fantastic job on recognizing all prior customers ! Grea More

by amunmar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Feb 15, 2019 -

Annapolis Hyundai responded

Thank you for taking time to leave this review. We really appreciate it!

February 09, 2019

Oil change ends with new vehicle going into limp mode Took 2018 sonata for oil change, up on leaving shop and returning to work check engine light can on. Took it back next day and technician stated that More

by davisabstracts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Lagundo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Swaim
Feb 15, 2019 -

Annapolis Hyundai responded

I'm so sorry for the inconvenience this created. Ryan, our Service Manager, will be reaching out shortly, if not already. We will assist with anything you need to get this resolved quickly. I'm sorry for the late reply on this. We had to do some forensics before we discovered this review was for your specific vehicle. We are working with Hyundai to determine why the software recall caused this issue with your Sonata so it doesn't happen to you or anyone else again.

February 08, 2019

Friendly, concise staff. Timely I needed a new battery and when I asked the guy to reconnect my phone and get my radio stations back, etc. he was so great and understanding. More

by JABHALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 07, 2019

Annapolis Hyundai Service Department is the best!!! Top of the line customer service. They offer a shuttle service that can drop you off at your house or office while they work on your car. Jacob is t More

by Maritamag2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
February 07, 2019

SERVICE EXCELLENT SERVICE & TIMELESSNESS COMPLETING THE WORK, VEHICLE WAS CHECKED FOR RECALLS ,FRIENDLY SERVICE, CAME TO GET US ONCE EVERYTHING WAS COMPLETE. More

by bob72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, David Holcomb
February 05, 2019

Great experience I was kindly greeted immediately by the General Manager. My sales Rep Adam was great. He made everything smooth and easy. Evelyn in finance was great More

by JONCOOK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Knotts
February 03, 2019

Good, Friendly Service with some noticeable waiting time The waiting time between talking to our Sales Rep Shawn and the sit down with Fianance was a bit lengthy. Addititionally, the we found the online adve More

by gcolborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

Customer friendly I had several recalls on my vehicle. They were completed in a timely manner. Also, Jacob pointed out some minor things that needed to be done with t More

by gmaoverthemoon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim
Feb 01, 2019 -

Annapolis Hyundai responded

Thank you for letting us take care of you and your car.

February 01, 2019

Accommodating I feel confident in the service being performed and that my Sonta will continue to be in good working order. I will be sure a new Sonta will be in my More

by jpdolce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swaim, Ryan Gregory
Feb 01, 2019 -

Annapolis Hyundai responded

Thanks for taking time to leave a review about your experience. That new Sonata will be waiting for you when you're ready ;)

February 01, 2019

Easy and smooth Great customer service, Shawn and Mike were very knowledgeable and patient with all of my questions and concerns. I had not purchased a car in a very More

by ddy0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Lagundo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mayfield
Feb 01, 2019 -

Annapolis Hyundai responded

Thanks for letting us take care of you with your purchase. We'll be here for you if you need anything....And thanks for the review!

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