Annapolis Hyundai

Recalls Jacob was prompt to get back to me. He was also very polite and tried to adjust to my schedule as much as he could. Once at the site, it felt that all Jacob was prompt to get back to me. He was also very polite and tried to adjust to my schedule as much as he could. Once at the site, it felt that all he wanted was to make sure I felt clear and satisfied about what needed to be done. Jenna was also very helpful. Overall, things were simplified for me. Great experience! Thank you. More

Excellent Paul made me feel right at home from the start and carefully walked me through every facet of my newest purchase. I will definately be going back. Paul made me feel right at home from the start and carefully walked me through every facet of my newest purchase. I will definately be going back. More

Hood repaired The latch on the hood of my 2009 Sonata froze up and when I needed a new battery, it took half an hour to get the hood open. I went in to have it re The latch on the hood of my 2009 Sonata froze up and when I needed a new battery, it took half an hour to get the hood open. I went in to have it repaired and was delighted that it only took an hour, that Annapolis Hyundai didn't have to order new parts, and had put some effort into getting the repair made immediately. More

Can't say enough GREAT THINGS about Shawn and Greg If you want a Hyundai this is the place to go. Our family all own Hyundai's, for several decades, and have dealt with many dealerships. Don't go anyw If you want a Hyundai this is the place to go. Our family all own Hyundai's, for several decades, and have dealt with many dealerships. Don't go anywhere else. Shawn has an outstanding rating and great reviews and there's a reason - he earns them. He cares greatly about his job - helping you find a car that fits your needs or finding the exact car you desire. There is no pressure, just exploring options. He also made sure that I received all incentives for which I qualified. I came in well-informed and felt welcome. Shawn was fair and patient with all my questions, and I had many. He even gave me his direct cell number should I ever have a question about the features of my Santa Fe. The dealership has a different "feel". One can tell that they work well together and enjoy their jobs. I met the manager as well, Greg. He cares greatly about the business and works to build trust and make car-buying a pleasant experience. Shawn and Greg are two big reasons Annapolis Hyundai is the #1 rated dealership in Maryland. More

Miracles! I came in to the dealership at 5 in the afternoon with low expectations and even lower chances (in my mind) of working things out due to credit issues I came in to the dealership at 5 in the afternoon with low expectations and even lower chances (in my mind) of working things out due to credit issues and being underwater on my old car. The two people I worked with, Paul (sales) and Evelyn (finance) were kind, patient, and responsive with someone who was admittedly nervous and jittery. They did not focus on selling me more than what I could afford, but they kept me focused on what made senses for my life. Both people gave advice and perspective that put me at ease and in a brand new car that I’m absolutely in love with. I’m extremely pleased with my treatment by these two. Management take note, you have two very special salespeople in Paul and Evelyn. More

Engine replaced after warranty expired Experienced severe engine troubles and took my car in to Annapolis Hyundai. Even though my warranty was way past its expiry (150k miles on the odomete Experienced severe engine troubles and took my car in to Annapolis Hyundai. Even though my warranty was way past its expiry (150k miles on the odometer), Hyundai covered all the costs of replacing the entire engine, and the rental car that I needed during the wait (1+ month). A+ service as always. More

Great experience overall! All of our questions were answered, everyone was very helpful. We were very satisfied with the entire process. We would recommend the dealership to an All of our questions were answered, everyone was very helpful. We were very satisfied with the entire process. We would recommend the dealership to anyone looking for a car. More

service visit Jacob is always very helpful, very friendly, very thorough. He takes the time to explain what needs to be done and then when the work is finished, ex Jacob is always very helpful, very friendly, very thorough. He takes the time to explain what needs to be done and then when the work is finished, explains what was accomplished. More

Nice to buy a car I like the car,nice place to buy..they help me to get my lowest rate even i have low credit score....so i can recommend Annapolis Hyundai to everyone I like the car,nice place to buy..they help me to get my lowest rate even i have low credit score....so i can recommend Annapolis Hyundai to everyone... More

excellent Have dealt with Jacob on several occasions for recalls and an engine replacement. He is always courteous, professional and friendly. He explains probl Have dealt with Jacob on several occasions for recalls and an engine replacement. He is always courteous, professional and friendly. He explains problems and solutions in easily understood terms. More