Annapolis Hyundai

Most satisfactory purchase in my 77 years!! Dear Mr. Mayfield, I could not access a site to write and leave a review as you requested so I'm providing the following directly to you to use Dear Mr. Mayfield, I could not access a site to write and leave a review as you requested so I'm providing the following directly to you to use as you wish: Thanks for your follow-ups and effort that you and your sales manager, Kevin Yi, and salesperson, Charles Meiklejohn, provided to Mary-Ellen and me. It was because of their knowledge and experience and their directness and courtesy that we did purchase the new 2019 Elantra Limited and the Santa Fe Limited 2.0T. Because of the effectiveness and efficiency in their explanation of the rebates/discounts and trade-in values they offered (they matched Car Max and even slightly bettered them on one vehicle). The trade for our 2013 Elantra (43,400 miles) was $7,500 with $5400 rebate/discount, and for my 2013 Santa Fe Sport 2.0T (55,300 miles), it was $13,000 and $6,500. Both, as you know, were well maintained with all records; extremely low mileage; and their excellent condition and good tires should make them cream puff resales. Basically, this was all that I was going to write, however, for help with future customers, I provide the following information. We had previously negotiated with four other dealers for the three brands of vehicles that we were considering to purchase,(Hyundai, Subaru, and Toyota) and all except one were excellent to work with and at least respected us. Frankly, I was a little disappointed that none of the other dealers/salespersons came even close to the prices on either type of vehicle that Annapolis Hyundai produced. And Annapolis Hyundai provided a direct and detailed explanation of how they arrived at those prices, beginning with the MSRP; the mfr. and dealer discounts; each of the three rebates for which we qualified; an additional rebate for one vehicle if we financed for at least three payments; and the state tax savings if we traded our current vehicles. Moreover, this was their first and best upfront price approved by the sales manager who came out to OK the the sales person's negotiations with us. There were no several back and forths/discussions with managers, finance people or others to get 'better' prices which I and most customers abhor. I am an old veteran and not overly patient; at age 77, I've purchased many vehicles and most purchases were unpleasant experiences. This was definitely not the case at Annapolis Hyundai with Kevin and Charles. Lest I forget, I must add Ms. Karen Farina, your Finance/Business Manager to the group to complete this timely and efficient triple play for me and my wife Mary-Ellen. We were so pleased with our experience, we decided to purchase the Term Protection Plus and the Pre-Paid Scheduled Maintenance Plans for our Elantra Limited and the Santa Fe 2.0T Limited. Consequently, I expect our future dealings to be as pleasant and amiable. Sincerely, Daniel J McGrath Happy Customer More

Good service minus tire pressure The very next morning my tire pressure sensor went off. I was forced to put air in all four tires with 3 to 4 psi. This worries me greatly because I c The very next morning my tire pressure sensor went off. I was forced to put air in all four tires with 3 to 4 psi. This worries me greatly because I cannot trust that they truly did a proper inspection of my car now as requested. The most basic of things was not done, what else was forgotten. I am very disappointed with them and I have used them for service for years. More

Such an Excellent Buying Experience! I am a repeat customer, and my latest buying experience was by far the best. No pressure, very reasonable negotiations...quick and painless! Got the I am a repeat customer, and my latest buying experience was by far the best. No pressure, very reasonable negotiations...quick and painless! Got the exact car I had been looking for. Got all paperwork done in record time. Thank you so much! More

Outstanding! Very accommodating and responsive service. Jacob S is the most professional, knowledgeable and personable service coordinator I've ever dealt with. Wo Very accommodating and responsive service. Jacob S is the most professional, knowledgeable and personable service coordinator I've ever dealt with. Work performed by techs conforms exactly with expectations, and additional item recommendations seem sound. More

Excellent Service From first visit to the day I drove out with my new Santa Fe, I was really impressed with all who I dealt with..Roy Davis, my sales rep, met me at the From first visit to the day I drove out with my new Santa Fe, I was really impressed with all who I dealt with..Roy Davis, my sales rep, met me at the door at the appointed time of my visit. By email I had advised the Santa Fe Se was my choice. Roy had one ready for a test drive. After my trade in had been appraised, Kevin Yi, Sales Manger, it only presented the finaceials, but he answered, to my satisfaction,, all my questions.After a week of review I returned and Kevin and I agreed on a deal. On the day I took possession Eric Cosme took me through the steps to ownership.Again all my question answered to my satisfaction. Karen then took me through the final steps to close the deal. More

Excellent service It was a great experience! No pressure no hassle. Great customer service. Felt comfortable. Shawn setup the Hyundai experience. No long wait for signi It was a great experience! No pressure no hassle. Great customer service. Felt comfortable. Shawn setup the Hyundai experience. No long wait for signing the paper. Michelle was awesome also. I would recommend everyone to this dealership. More

Professional Jacob has always been straight forward and very professional. He explains the issues with the car and what needs to be done to solve the issues. I wil Jacob has always been straight forward and very professional. He explains the issues with the car and what needs to be done to solve the issues. I will continue to use Annapolis Hyundai as long as I have the car. More

Great Salesperson and great dealership Shawn was astute, personable, able to help me identify what I was looking at in a car and provided me with exactly what I wanted and needed. By far- Shawn was astute, personable, able to help me identify what I was looking at in a car and provided me with exactly what I wanted and needed. By far- the best car-buying experience of my life. Thanks you Annapolis Hundai More

Lovin' my new Kona Paul was no pressure and extremely helpful. We worked out a good deal for both and then he found to car I wanted in Pennsylvania. He had the car here Paul was no pressure and extremely helpful. We worked out a good deal for both and then he found to car I wanted in Pennsylvania. He had the car here 24 hours later to close the deal. More

Best experience for buying a new car! Eric was without a doubt the best sales person and person I have ever worked with! Karen was fabulous! Trey also helped me and was excellent! My on Eric was without a doubt the best sales person and person I have ever worked with! Karen was fabulous! Trey also helped me and was excellent! My only hint of a negative experience was when I asked the pre-owned or certified sales manager to help me with the navigation ... thank goodness he did not answer the phone when I initially called because I would not have ever gone near the dealership! However, it was my lucky day to speak with Eric, and work with Karen Farina ; I purchased a Santa Fe Sport immediately, and thanks to Eric I will always highly recommend him to all of my friends and coworkers!! More