Annapolis Hyundai

Very pleased with my service. The service center was extremely busy however the entire staff was friendly and welcoming and took their time with each customer. Mercedes Swann, in The service center was extremely busy however the entire staff was friendly and welcoming and took their time with each customer. Mercedes Swann, in particular was delightful and went the extra mile. She called me an Uber and was more than accommodating by contacting me through email since I could not use my phone. On my way home, a tiny hiccup made me return to the center. Mercedes sprung to action to find someone to help me. Another stand out on the staff was one of the managers (I didn't get his name) who talked with me after the staff looked at my car a second time. He explained that what I experienced with the car was normal-- however, he used terms I understood without talking down to me and patiently answered all my questions. The staff was very professional and my car is running great. Outstanding job by everyone! More

Tao made my car buying experience very easy. I’d been shopping around my local area (Philly) for a new Santa Fe but the deal I got from Annapolis Hyundai couldn’t be matched so I made the drive I’d been shopping around my local area (Philly) for a new Santa Fe but the deal I got from Annapolis Hyundai couldn’t be matched so I made the drive. Also, a lot of dealerships their finance department didn’t do the hard sell for a bunch of unnecessary services. I’ll definitely reach out to them the next time I am in the market for a new car. More

Event with an appointment, it takes 2 1/2 hours for a simple oil change, air filter and tire rotation. I regret having the maintenance package due to the amount of time i have to take off work to get se simple oil change, air filter and tire rotation. I regret having the maintenance package due to the amount of time i have to take off work to get services completed. More

They were very friendly and did my oil change in a timely manner,and offered me a ride home manner,and offered me a ride home More

A great experience with an honorable dealer. I never felt like I was being taken advantage of and walked away with the car that I wanted. I never felt like I was being taken advantage of and walked away with the car that I wanted. More

Easy check in process, good communication about status of service. Service was quick as well! service. Service was quick as well! More

Shawn and all the folks at Annapolis were fantastic. The experience was stress free, they were knowledgeable, and I never felt like I was under any pressure. This was very refreshing, especially since The experience was stress free, they were knowledgeable, and I never felt like I was under any pressure. This was very refreshing, especially since my experience at another local Hyundai dealership was so negative. More

I was referred to Johnny by my son. He was professional and had a number of options ready for me. My wife is just in love with her new Tucson! Thanks to the whole team!! He was professional and had a number of options ready for me. My wife is just in love with her new Tucson! Thanks to the whole team!! More

Mr. Wang provided outstanding customer service, answered questions thoroughly, and was respectful of me as a female buyer. He was transparent and patient and did what he said he would do. I would recommend questions thoroughly, and was respectful of me as a female buyer. He was transparent and patient and did what he said he would do. I would recommend this dealer to a friend...very user friendly and zero stress. I got the Tucson Hybrid Limited 2024, amazing car!!! RH, A Happy Buyer More

Shawn was prompt, communicative, and kind. He answered all my questions and made sure to review things with me if I didn’t understand. He answered all my questions and made sure to review things with me if I didn’t understand. More