Annapolis Hyundai

I would not recommend Mr. Meiklejohn nor Annapolis Hyundai….PERIOD. Correspondence with Mr. Meiklejohn reflected his lack of customer service. I received numerous emails - c Meiklejohn nor Annapolis Hyundai….PERIOD. Correspondence with Mr. Meiklejohn reflected his lack of customer service. I received numerous emails - clearly through an algorithm - that did take into account I had already been in touch with him. When I sent him a question about car availability, his return email did not respond to my request. Working with the service department was equally frustrating - it was difficult to make appointments online - and when I went in person, I was chided for not making the appointment online. Future service appointments will be at a different hyundai dealership. More

Many people are talking about the sales team and how nice they are. That's easy. Who wouldn't be nice to you if you are spending $30K for a new car? But I feel the true measure of a dealership is the way the they are. That's easy. Who wouldn't be nice to you if you are spending $30K for a new car? But I feel the true measure of a dealership is the way they treat you once the big purchase has been made One of those areas is the service department. And there is a LOT of room for improvement here. We have been disappointed with the service department at this dealership since the very first time we encountered them. They are poor at communicating - and often do not answer the phone when you call. We had one situation where parts had been ordered and received by the dealership, and they had the parts for a week and still hadn't called me. I happened to stop in personally and ask pointed questions to figure it out. And the reason I stopped in personally goes back to the earlier comment about them being bad at answering the phone or returning voicemails. Once they get the car in the door and get to work, their technicians are competent and the work is performed well, and done right the first time. The biggest problem with the service department is the lack of attention to detail by the people working up front. If they could just get better at answering the phones and following through with agreed-upon plan of action for a customer, it would be a drastic improvement. More

I had an amazing experience at Annapolis, Hyundai! Mr. Mo Abaidullah was extremely helpful throughout the entire process of purchasing my first car. He worked tirelessly to ensure I got the exact car Mr. Mo Abaidullah was extremely helpful throughout the entire process of purchasing my first car. He worked tirelessly to ensure I got the exact car with the specifications I wanted. Mo went above and beyond to make sure I understood all the features and helped me get my dream car. I couldn't be happier with the service I received. Highly recommend getting Mr. Abaidullah's help and this dealership!" More

We had a wonderful experience buying our car from this dealership. Tao was very patient and a pleasure to work with. dealership. Tao was very patient and a pleasure to work with. More

Quick and easy process! Was able to trade in my car and walk out with a new lease the same day. Was able to trade in my car and walk out with a new lease the same day. More

Walked in the first week in the new showroom - really nice! Johnny Callicott understood what I wanted and I test drove a few cars. I was able to make a decision within 24 hours! nice! Johnny Callicott understood what I wanted and I test drove a few cars. I was able to make a decision within 24 hours! More

My buying experience was awesome, Mo was my salesman and he made everything happen super easy he made everything happen super easy More

Mo was amazing! He was very patient with me & assisted me with everything I needed. The whole staff was simply amazing He was very patient with me & assisted me with everything I needed. The whole staff was simply amazing More

There was no pressure to purchase anything. They were very polite and professional. Charles was amazing! He respected our opinions and understood what we wanted and didn’t want. They were very polite and professional. Charles was amazing! He respected our opinions and understood what we wanted and didn’t want. More

The process was flawless, great attitude and attention to our needs!! Tao is great 👍 thanks our needs!! Tao is great 👍 thanks More