Angela Krause Ford Lincoln

Have been a loyal customer of AKFL since Courtesy Lincoln in Decatur closed. This relationship covered 4 different vehicles over last 12 years. Service advisors and technicians continue to impress me with p in Decatur closed. This relationship covered 4 different vehicles over last 12 years. Service advisors and technicians continue to impress me with professionalism and honesty. Kudos to Benji my current advisor More

The finance department is not customer friendly the GM is just like them unacceptable report just like them unacceptable report More

Close to my home , from the receptionist to sales person , to techs very helpful .I feel any issue that may arise Angela Krause can solve it person , to techs very helpful .I feel any issue that may arise Angela Krause can solve it More

Greeted with a smile, goes a long ways. Listen to the issues I was having. Extremely polite and well spoken. Listen to the issues I was having. Extremely polite and well spoken. More

Excellent customer service with timely attentiveness. Definitely should visit. Will definitely come here again for my car. Definitely should visit. Will definitely come here again for my car. More

A loaner was offered to me. a driver brought the car and picked up mine. Great service! My car was brought in a timely manner. It’s driving very well. a driver brought the car and picked up mine. Great service! My car was brought in a timely manner. It’s driving very well. More

This dealership’s service was awesome! Haley (my service advisor) kept a clear line of communication while my vehicle was there for service and went above and beyond to ensure I was fully Haley (my service advisor) kept a clear line of communication while my vehicle was there for service and went above and beyond to ensure I was fully satisfied. More

Everybody were very nice, very professional, they even valet me to and from my house and he got the work done at Oakay efficient time. And thank you very much. valet me to and from my house and he got the work done at Oakay efficient time. And thank you very much. More

Work was done at a timely manor and runs well. Happy with the results. Thank you! Happy with the results. Thank you! More

They have amazing customer service and they work quickly to get you back in your vehicle. to get you back in your vehicle. More