Angela Krause Ford Lincoln

Chrisy is amazing! I have had my share of issues with other service providers and I’m so grateful to have Chrisy as my new advisor with AKF!! She goes above and beyond I have had my share of issues with other service providers and I’m so grateful to have Chrisy as my new advisor with AKF!! She goes above and beyond and really cares about her customers! Something that is rare in today’s world! More

I had a wonderful experience at Angela Krause Ford. My wait time was very minimal and the waiting room was very clean. My service advisor had a very friendly smile and awesome to work with. My wait time was very minimal and the waiting room was very clean. My service advisor had a very friendly smile and awesome to work with. More

Dara Rose is one of the most professional car dealer salespersons I have ever worked with. Dealerships have gotten a bad rap over the years, but, Dara proved that there are honest car dealers in Atlant salespersons I have ever worked with. Dealerships have gotten a bad rap over the years, but, Dara proved that there are honest car dealers in Atlanta who prefer to educate the consumer before buying to make sure a car was right for me. Since then I have taken the chance to return to the service department to regularly maintain my other 2-Fords because they don't suggest repairs that don't need to be made. Their curbside service vehicle pickup program is the icing on the cake, it makes your life so much easier, and a reason why not to choose anyone else. More

My husband & I had a superb experience with the service call that came to our house to take care of a recall issue. We could never imagine we would have such a knowledgable , professional, and thoughtful call that came to our house to take care of a recall issue. We could never imagine we would have such a knowledgable , professional, and thoughtful service mechanic come to our house. Stephan and this service is 5 stars! More

Always supportive… great customer service is always appreciated! Highly recommend Angela Krause Ford for service! appreciated! Highly recommend Angela Krause Ford for service! More

Mechanical work is always done well. Service Manager communication could be better. What I selected online for service was not completely understood by Service Manager Service Manager communication could be better. What I selected online for service was not completely understood by Service Manager More

I love your service of picking up and delivering my car. I have used Haley for at least 15 years. She is outstanding I have used Haley for at least 15 years. She is outstanding More

Everyone at this dealership is very nice. Service got my vehicle in and out in a timely manner. The salesman at the dealership was very kind and accommodating and let us test drive a new 2024 Service got my vehicle in and out in a timely manner. The salesman at the dealership was very kind and accommodating and let us test drive a new 2024 Nautilus. More

ON 4-15-24 took my F150 in to be diagnosed and repaired. After waiting a week, on 4-23 Cristy gave me a estimate of over 5k dollars to repair timing componet problems. I gave O.K. at this time. Then Cristy t After waiting a week, on 4-23 Cristy gave me a estimate of over 5k dollars to repair timing componet problems. I gave O.K. at this time. Then Cristy text me on 4-29 to let me know that there was a parts problem with another truck and not working on my truck. On 4-29 get another message saying that the truck would be ready middle of week or Thursday .Finally on 5-1 got a message that truck would be ready Friday.Reached out to Christy by text and phone with no response to eather. The following Monday mourning went to dealership to see if truck was ready. Another service writer informed me Cristy was on vacation.When I asked what the status of the truck was ,she proceded to tell me that there was a low oil pressure problem and the 5k plus repair was not going to take care of noise issue. When aske if vehicle has ben worked on the answer was no. Took my vehicle without repair from them and to another repair facility. Within2 days the truck problem was diagnosed with a estimate that is 3k dollars less. Is there HONESTY AND INTEGRITY HERE? I dont think so. Whats your feelings.? More

Service department provides great communications including checking in on our Ford Points, scheduling, service, and follow-up. including checking in on our Ford Points, scheduling, service, and follow-up. More