Angela Krause Ford Lincoln

This dealership’s service was awesome! Haley (my service advisor) kept a clear line of communication while my vehicle was there for service and went above and beyond to ensure I was fully Haley (my service advisor) kept a clear line of communication while my vehicle was there for service and went above and beyond to ensure I was fully satisfied. More

Everybody were very nice, very professional, they even valet me to and from my house and he got the work done at Oakay efficient time. And thank you very much. valet me to and from my house and he got the work done at Oakay efficient time. And thank you very much. More

Work was done at a timely manor and runs well. Happy with the results. Thank you! Happy with the results. Thank you! More

Don't, Don't, Don't have any service done here ever! They had my car for a week and a half with no calls for estimates or timing whatsoever. After day two I put a call in to the service advisor who neve They had my car for a week and a half with no calls for estimates or timing whatsoever. After day two I put a call in to the service advisor who never answers and they encourage you to text but those go unanswered as well. I called daily after day three only to be kept on ignore. It wasn't until I finally got to the service manager10 that I received a call back after a week and a half of being ignored. Now they wanted to charge me over $1000 for an oxygen sensor and repair of my cruise control on a 20 year old Mercury . And another $1638 for a replacement AC compressor and the air is working fine - that's over $2700 dollars. I only had the oxygen sensor and cruise fixed but after I left the cruise activation light no longer worked and when I returned the Tech started arguing with me while the advisor and eventually the service manager looked on because we were getting heated with each other in the service lane. I should have read all the terrible reviews before I brought my car here. It starts at the top so scratch anything Angela Krause off your list - in fact run - this is the worst I've been treated in a car dealership and I've been in the car business over 30 years. And the car was returned filthy with a few extra scuffs. More

They have amazing customer service and they work quickly to get you back in your vehicle. to get you back in your vehicle. More

Very professional and sincere and helpful, the service personnel did a good job and the salesperson, Neville, was very helpful. personnel did a good job and the salesperson, Neville, was very helpful. More

Service was great, very professional. Benji was awesome, great communication, and just all around very helpful. Benji was awesome, great communication, and just all around very helpful. More

Been going to Angela Krouse Ford for number of years. Allways excellent work and on time. Highly recommend Allways excellent work and on time. Highly recommend More

Even Alex couldn’t find the apportionment, he accepted my time and plug me in to get the work done! time and plug me in to get the work done! More

Fair and open negotiation, no sales pressure tactics, took the time to walk me thru the details of the vehicle I was interested in, took the time to walk me thru the details of the vehicle I was interested in, More