Angela Krause Ford Lincoln

Ben was very nice to meet. He was extremely friendly and very informing. Ben was a great help and I would most definitely recommend him! very informing. Ben was a great help and I would most definitely recommend him! More

This dealership was very accomodating & patient during our 3 visits to purchase a used vehicle. The first visit with Carlos Gibbs, was to test drive a vehicle for my husband before our final decisi during our 3 visits to purchase a used vehicle. The first visit with Carlos Gibbs, was to test drive a vehicle for my husband before our final decision on an exact model to purchase (still researching our options). The second visit three days later was to try to secure a deal on a vehicle we had chosen. Carlos was off that day, so Eddie Maxwell (used car manager) and Ryan Fols stepped in to help. We loved the SUV! and started negotation on price. I was prepared "to do battle". They gave us a fair deal on our trade without any hassle. However we were stuck on the selling price of the vehicle we wanted to purchase. Eddie offered to allow us to take the vehicle for a long test drive without a sales person. We decided to take him up on it. Off we went and decided that it probably it was not the "right" vehicle for my husband. We took a couple of other test drives based on Eddie's suggestions to help us find a car that would work for us. After the 2011 Lincoln MKX nothing came close. Two days after that we decided to follow up on our 2nd choice at another dealership. Before we left to persue that deal, I called Carlos just to see if anything came in that might interest us. Nothing new but we had a long discussion on selling price that intriqued us to rethink the 2011 MKX. After sleeping on it, my husband and I decided to trade vehicles between us and try to work a deal with Cherokee Ford Lincoln. Hence our third visit. I called Carlos to tell him we reconsidered but not there yet on the price. We would stop by shortly. Upon arriving at the dealership they had some options for us that was a win-win situation for both of us. We chose an option that we felt benefited us the most and purchased the vehicle. All in all it was a very good experience. They did not try to high pressure us into a sale, belittle our trade or our price counter offer. Went out of their way to make us feel comfortable about our purchase decision through out the process. We ended up getting a great deal and are happy customers! More

It is Mr. Cameron Archer's first day to work. I am trying to buy a manual car but only know how to drive a auto car. He is very friendly, helpful and patient to teach me. I had a great experience with trying to buy a manual car but only know how to drive a auto car. He is very friendly, helpful and patient to teach me. I had a great experience with him and the dealer. More

Salesman, Michael Quigley was superb. He is very customer service. He went over and beyond the call of duty. Michael said I could come back after my work shift ended and he would show me how to work customer service. He went over and beyond the call of duty. Michael said I could come back after my work shift ended and he would show me how to work the gadgets on the car as well as sync my iphone. I did go back to Cherokee Ford at the end of the day and Michael explained everything. He is amazing. When I went back to pickup my old auto I had some additional questions on the new gadgets and Michael answered everyone of them. Go see Michael Quigley to buy a vehicle and then see Dave Parks to get your vehicle financing and paperwork done. Dave Parks is great and very customer service. I am very happy with the price as well as the financing. Great and fabulous teamwork!! More

Our experience was wonderful. Mike Quigley took us in, asked what we were looking for and we only tried one vehicle. He got it right the first time. We were only there for 3 - 31/2 hours start to finish asked what we were looking for and we only tried one vehicle. He got it right the first time. We were only there for 3 - 31/2 hours start to finish.....that included test, trade and finance. The only thing that bothered me a little is that we had to have a loaner vehicle due to a mechanical issue with our new car and it was the SAME pre-owned vehicle that I had inquired about on-line and was told that it was no longer available. We are completely happy with what we bought, just really surprised that the person that we were dealing with on-line didn't know what was available and what wasn't. We will return to this dealership and tell our friends and co-workers about it. It was amazing!! The last two car buying experiences with Palmer Dodge left a bad taste in my mouth and had me leery of going to buy a car. Thanks Mike, Mike and Hamid!! More

Everyone at the dealership was great and very Everyone at the dealership was great and very accomodating. I felt right at home and very comfortable and will definitely recommend Cherokee Ford to Everyone at the dealership was great and very accomodating. I felt right at home and very comfortable and will definitely recommend Cherokee Ford to anyone looking for a car. More

I was very impressed with the professionalism of both Ryan and Dave. There was no pressure just super help. This is NOT your Fathers' type dealership. John Stephens Ryan and Dave. There was no pressure just super help. This is NOT your Fathers' type dealership. John Stephens More

I have bought many cars over the last 20 years and this is by far the best experience i have ever had. Ryan was fantastic! We were in and out of there in no time. Would definitely recommend Cherokee Ford f is by far the best experience i have ever had. Ryan was fantastic! We were in and out of there in no time. Would definitely recommend Cherokee Ford for you car purchase. More

I have been coming to NP Ford (now Cherokee Ford) since 2003 and have always been pleased with mostly warranty work on all my Fords.(I do oil changes and tire rotations myself). I am super-picky about my c 2003 and have always been pleased with mostly warranty work on all my Fords.(I do oil changes and tire rotations myself). I am super-picky about my cars and I can say that since John Herrin arrived there on the scene a few years ago, my satisfaction has grown to levels I honestly never thought possible with vehicle service at a dealership. If John is an example of the overall ethic and leadership of this dealership, they may get the chance to sell me my next Ford or Lincoln! John is honest, courteous and you can be sure he is ALWAYS looking out for his customer. It's almost as if you have stepped back to a time where you could place faith in a dealership service department. I have dealt with many others, and I can honestly say that this dealership's service and specifically John Herrin are without equal.. I will also say that my car is always delivered as clean or cleaner than when it left me, can anyone these days say they get that from even the Lexus dealer? Also, my issues have always been corrected the first time without need for repeat visits for the same problem. Bravo, John and many thanks to everyone there at Cherokee Ford for being a great place to do business! More

I orginally wanted to buy a Nissan. I have known Hamid for a long time and I only wanted to buy a car from him. He gave me a great price and financing terms. After having a terrible experience at a Niss for a long time and I only wanted to buy a car from him. He gave me a great price and financing terms. After having a terrible experience at a Nissan dealership, Hamid provided a hassle-free and pleasurable car buying experience. Hamid and Ryan were awesome and I would refer anyone I know to them. Not the typical 'car salesmen'. More