Angela Krause Ford Lincoln

Tyrone not very good Dont even talk to this salesperson. Find someone else! Tyrone could care less whether you purchase a vehicle from him. Not sure how he is meeting his Dont even talk to this salesperson. Find someone else! Tyrone could care less whether you purchase a vehicle from him. Not sure how he is meeting his quota:( More

These folks are shady!!!!! I was helping my elderly in laws find a car and called the dealership about a vehicle. I spoke with a salesman to see if vehicle was available and he I was helping my elderly in laws find a car and called the dealership about a vehicle. I spoke with a salesman to see if vehicle was available and he advised it was. After driving 1 hour to the dealership, a salesman advised me the vehicle was not on the lot and was out on loan to a prospected buyer so they (the buyer) could take the car to their mechanic.The salesman then called the manager who then explain the situation to me again and hands me a business card while advising when the vehicle return in 2 hours I would see the car first. I would later meet another prospective buyer on the lot who then advised he initially came for the same vehicle as I did and the manger told him the same story (he would also see the vehicle first when it comes back). Two hours later, the car salesman would advised the vehicle was not going to return and he was sorry. I have purchases several cars in the past and I have never heard of a dealership allowing a vehicle which is price to sell to be taken off the lot over night without payment. This dealership is in the business of misleading buyers to draw them to the store then pressuring them to buy a higher price vehicle. THESE PEOPLE ARE SLIME xxxxx and do not understand how important customer trust is. DO NOT BUY A CAR FROM HERE! My in laws ended up purchasing a car from AUTOMAX. More

drove from clarkesville I heard about his dealership from a friend that lives in the are! i drove from Clarkesville,when we arrived at the dealership we were promptly greete I heard about his dealership from a friend that lives in the are! i drove from Clarkesville,when we arrived at the dealership we were promptly greeted by Justin Hazelton!he found the exact car i wanted and took the time to show me all the features of the car during the test drive.I usually hate buying cars but Justin made it fun and stress-free! i highly recommend shopping at this dealership and working with Justin. We had a great time! p.s. the general sales manger Evan was very helpful as well More

Fantastic Customer Service! Justin sold us our car and his attitude was amazing. So helpful and personable! David, our finance guy, was also super friendly and knowledgeable. Bot Justin sold us our car and his attitude was amazing. So helpful and personable! David, our finance guy, was also super friendly and knowledgeable. Both men made a stressful and tedious activity entertaining and pleasant. More

Bought a Ford focus Such a great salesman, really invested in my needs. If you're looking to buy a ford, this is who I suggest you go to Such a great salesman, really invested in my needs. If you're looking to buy a ford, this is who I suggest you go to More

Great Deal!!! I have been searching for a great used truck for months. I knew what I wanted and I knew what I could afford, around $10,000. I found the truck that I I have been searching for a great used truck for months. I knew what I wanted and I knew what I could afford, around $10,000. I found the truck that I wanted at Cherokee Ford, only 170 miles from my home. Justin was a great salesmen that worked hard to get my financing approved. When we arrived someone was test driving the truck. The manager explained to us that since we had our paperwork finished that we could sign and the truck was ours , if we didn't like the truck he would shred the papers, fill our tank with gas and send us on our way. That sounded like a win-win for us so we signed. The truck was better than advertised, very clean, leather seats (no rips), the body was great even for a much newer more expensive truck, and it had a Hemi engine, so we came home with it. The staff was not going to make a lot of money off of this sale but they worked just as hard for us. Justin is a very honest person that cares about putting his customers in the right vehicle. Thank you Cherokee Ford, we will see you in a few years! Richard B. More

Bait and Switch Careful with these folks! They advertised a car online with a price as "reduced." We called and spoke with a salesman who told us to get right on do Careful with these folks! They advertised a car online with a price as "reduced." We called and spoke with a salesman who told us to get right on down as there were several appointments lined up for the next day. When we went down the salesman was busy so we wandered around for a long time. Finally, the sales manager came and told us that the price was misstated online, but that they'd be happy to show us other cars on the lot. The whole thing had such a smarmy feel to it. Very troubling. More

Deposit do not mean anything to this company Went to purchase a used 2004 Subaru Forester XS from this dealership. I made an offer and it was accepted and gave them a $250.00 Deposit. Told them t Went to purchase a used 2004 Subaru Forester XS from this dealership. I made an offer and it was accepted and gave them a $250.00 Deposit. Told them that I wanted to take it to my mechanic to look it over. I told them that I had to schedule it with my mechanic they said that will be fine. Left there and called my mechanic he did not return my call till the next morning. I then called my sales advisor and told him that I would be there the next day around 2 pm to get the car, he said fine. I then get a call about 12:45pm on the day to pick it up while I was in route. The sales advisor told me that he had some bad news "They had sold the car" . The moral of this is with (1) Cherokee Ford Lincoln of Alpharetta deposits do not mean any thing. (2) If you want to take it to your mechanic you had better have him on 24 hr. call because you will have to take it to him right then. does not matter if you have a job to go to either. (3) If you do make an offer and it is accepted that does not mean anything either as if someone comes and offers more money for the car that you have put a deposit on they will sell it and refund your deposit. "Checks in the mail" Oh yes and they did cash my check. More

Dissatisfied Potential Customer My husband and I drove a hour to this dealership to buy a truck in cash. We were told the truck we wanted was in stock. The sales person even called u My husband and I drove a hour to this dealership to buy a truck in cash. We were told the truck we wanted was in stock. The sales person even called us on the day of our appointment to confirm we were coming. When we got there she told us the truck was in the shop because it wouldnt start and started to try to sell us something else that was $10,000 more than what we wanted to spend.After test driving another truck and looking at others and then going back into the dealership to discuss prices and what we came prepared to pay. The manager told us the truck we wanted was not in the shop it was sold days ago. If only she had been forthcoming in the beginning. She knew the truck wasnt there when she called us on the phone to confirm the appointment. This is poor customer service in my book. I would never do business with them. They cant be trusted the salesperson lied to us to get us out there. She had no consideration for our time or the fact that I am very pregnant as she had us out on that hot lot in 90+ temps knowing she didnt have what we came for. More