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Angela Krause Ford Lincoln

Alpharetta, GA

4.4
588 Reviews

1575 Mansell Road

Alpharetta, GA

30009

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Showing 588 reviews

September 11, 2019

Great experience It was easy to lease this vehicle. No hassle and quick service lead to this lease. His follow up was great. I liked the no pressure approach he gave m More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
September 09, 2019

Quick and easy Very helpful and experienced. Have bought two trucks from them would buy there again! Got things done quickly and efficiently. You should give them More

by Torgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
September 09, 2019

In a few words, I can set was great service My wife and me visited this dealership with the intention of buying a car for my father. At first it was difficult but the seller named David Gonzale More

by Wilmer Joya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
September 02, 2019

Wonderful Experience! Excellent dealership with professional and friendly service. David is the best! Everyone went above and beyond to make us happy. By far the best car More

by dmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Williams, David Gosalvez
September 01, 2019

Good salesman He was patient with me, and he put up with all my back and forth negotiation requests. Genuine guy, didn’t seem like a lot of xxxxxx bag car salesman. More

by jlharshman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
August 29, 2019

Excellent customer service I had the best experience at this dealership when looking for my dad's new vehicle. The sales person that help us was David Gosalvez and he went beyon More

by Franchescoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
August 22, 2019

2019 Lincoln Continental I will say that i stopped first at Lincoln Hennessey Atlanta and i had the worst experience of my life so bad that almost makes me think that i shoul More

by Reno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neville Orridge
August 09, 2019

Awesome experience The process was awesome! Found the car on line, called a spoke with Bobby Holton, he was super informative. I’m typically straight to the point kinda More

by Jason Jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armen Armenakian
August 07, 2019

David Gosalvez did a great job!!! I've used Angela Kraise Ford for my service needs on my old F150. When it came time to buy. They were my first choice. More

by leecobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gosalvez
August 01, 2019

Complete fraud and horrible experience! Do NOT go to this dealer! We bought a car and were promised delivery in a week. Time passed and we received a bill for the car but NO CAR!!! We were t More

by LG411
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Kennedy, Victor Salerno
Aug 01, 2019 -

Angela Krause Ford Lincoln responded

I appreciate your feedback. We are very sorry about your frustrating experience. Our goal is to make the car buying experience easy and effortless all while being transparent. Obviously, we fell short in delivering the service you expected. The Mustang you were looking for, with the must have's you requested, is in low supply across the entire country. We were able to get the exact one you were wanting without compromising on anything thanks to a dealership in Arizona. In this particular instance, because we do not own the vehicle and have to trade for it with another Ford dealer, we are at their mercy on whether we can get the vehicle and what the timetable will be. The Mustang that we secured for you was still in transit from the factory to that particular Ford dealership in Arizona. When the vehicle was delivered to their store was out of control. I apologize it isn't in the time table you are wanting but I can assure you like you, we want you to be driving this Mustang as soon as possible! We are actively working on a resolution that fits in the time frame you've provided.

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