Angela Krause Ford Lincoln
Alpharetta, GA
Filter Reviews by Keyword
By Type
Showing 588 reviews
the attention was very good and they tried to help me at all times. Unfortunately I could not repair my vehicle because the price to change the transmission is very high and I could not afford it. I have 2 all times. Unfortunately I could not repair my vehicle because the price to change the transmission is very high and I could not afford it. I have 2 a Ford Focus and a Ford Escape and both have been damaged from the same. I will not buy Ford cars again. More
Everyone acted like they really cared about my situation . It was important to me for the service department to keep me updated in a timely manner. And I thank you for that . It was important to me for the service department to keep me updated in a timely manner. And I thank you for that More
Fast and friendly repair service. Thorough explanations and prompt responses. Everything was handled fast as possible and correctly. Can't thank you guys enough for getting my AC back up and the truck runn and prompt responses. Everything was handled fast as possible and correctly. Can't thank you guys enough for getting my AC back up and the truck running like new. More
I was in Alpharetta on vacation, and my windshield wiper stopped working. On no notice they squeezed me in and John made sure we could get safely back to Philadelphia. stopped working. On no notice they squeezed me in and John made sure we could get safely back to Philadelphia. More
Very efficient and timely. Multiple people asked if I was being helped. Benji solved our problem right away. Staff volunteered to run diagnostic on our car immediately. Very little wait. being helped. Benji solved our problem right away. Staff volunteered to run diagnostic on our car immediately. Very little wait. More
The service was outstanding. The dealership was clean and my service advisor, Benja Jones was outstanding. The service on my F150 was completed on time. my service advisor, Benja Jones was outstanding. The service on my F150 was completed on time. More
I previously wrote a review about the service department and gave them a 1 star. I had a major disagreement on how my particular situation was being handled with respect to additional repairs and believed I and gave them a 1 star. I had a major disagreement on how my particular situation was being handled with respect to additional repairs and believed I was being taken advantage of. After discussions with Eric Ford at the service department I am pleased to say they made right by my situation and completed the repairs with what I believe to be fair as a long standing customer of this dealership. As such, I have posted a new review giving them a 5 star. Nicole Spears. More
Great people to work with who provide sound advice on their customers’ decision-making process regarding vehicle ownership and maintenance. I’ve tried other dealerships, which is why I’ll always return t their customers’ decision-making process regarding vehicle ownership and maintenance. I’ve tried other dealerships, which is why I’ll always return to Angela Krause Ford. More
Overall a great experience. All maintenance was completed on schedule. All employees were very helpful and kind. Appreciate the reminders text/email leading up to my appointment. Would recommend. on schedule. All employees were very helpful and kind. Appreciate the reminders text/email leading up to my appointment. Would recommend. More