Angela Krause Ford Lincoln

Very fast, efficient and professional was the service provided by Alex and the another gentleman, the one who received me at the gate. Thank you for help me with my car’s maintenance. Guzman L provided by Alex and the another gentleman, the one who received me at the gate. Thank you for help me with my car’s maintenance. Guzman L More

This was the fourth time the car has been to the dealer for this problem and I have had several problems that I had to return several times! Based on the poor service here I will not buy or lease another L for this problem and I have had several problems that I had to return several times! Based on the poor service here I will not buy or lease another Lincoln after having Lincolns for 50 years More

Chrisy did a great job communicating the status each day and the exact costs I would incur. The F150 was clean and running great when I picked it up. and the exact costs I would incur. The F150 was clean and running great when I picked it up. More

Poor customer service. Left a voicemail with the service manager after not receiving response l’s from my service provider and never was contacted back. Unacceptable. Left a voicemail with the service manager after not receiving response l’s from my service provider and never was contacted back. Unacceptable. More

Work was good. Wait of 5 days was long. There must be a better system. Wait of 5 days was long. There must be a better system. More

Angela Krause Ford delivered an exceptional sales and service experience. My service advisor Harry was very solution oriented throughout the entire process. Everyone I interacted with was very helpful an service experience. My service advisor Harry was very solution oriented throughout the entire process. Everyone I interacted with was very helpful and informative. More

Service was through and fast! I have 3 Fords and will bring them all here for excellent service! I have 3 Fords and will bring them all here for excellent service! More

Go service updated on time and fast service check my truck let me know by everything they need in the future truck let me know by everything they need in the future More

I have been calling for over a week and nobody has returned my call. Customer service is horrible. I would not recommend them. I had a great experience purchasing my vehicle but the salesperson is returned my call. Customer service is horrible. I would not recommend them. I had a great experience purchasing my vehicle but the salesperson is no longer there. I give them a big thumbs down for response. More

Only issue this time was shortage of people in service dept so my wait was over four hours. dept so my wait was over four hours. More