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Angela Krause Ford Lincoln

Alpharetta, GA

4.4
605 Reviews

1575 Mansell Road

Alpharetta, GA

30009

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Showing 605 reviews

December 02, 2024

Customer service is AWESOME. I will recommend all my friends and family to this dealership! More

by ttate60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benji
November 28, 2024

Awesome experience every time I go to this dealership. Service adviser always very helpful. Great dealership More

by josh.bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christy
November 28, 2024

Service rep Chrissy is outstanding and very professional. Makes it a joy to schedule and come in for service. A positive light for the dealership. More

by mizta1mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ Johnson , Neville Orridge
November 21, 2024

Everyone was pleasant to deal with and issues were all resolved but one. Better and more prompt communication would go a long way to improve customer satisfaction. More

by Mlrawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Stewart
November 21, 2024

The service department at Angela Krause is and always has been Top Notch. They communicate well, are efficient, provide excellent customer service and have taken excellent care of my vehicle over the years. More

by Penny
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Harry in Service
November 20, 2024

Very fast, efficient and professional was the service provided by Alex and the another gentleman, the one who received me at the gate. Thank you for help me with my car’s maintenance. Guzman L More

by Lafa8191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
November 18, 2024

This was the fourth time the car has been to the dealer for this problem and I have had several problems that I had to return several times! Based on the poor service here I will not buy or lease another L More

by Henry McCormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neville Orridge
November 09, 2024

Chrisy did a great job communicating the status each day and the exact costs I would incur. The F150 was clean and running great when I picked it up. More

by mikefurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrisy
November 08, 2024

Poor customer service. Left a voicemail with the service manager after not receiving response l’s from my service provider and never was contacted back. Unacceptable. More

by teenie21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 06, 2024

Work was good. Wait of 5 days was long. There must be a better system. More

by paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley
2
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