Angela Krause Ford Lincoln
Alpharetta, GA
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Service rep Chrissy is outstanding and very professional. Makes it a joy to schedule and come in for service. A positive light for the dealership. Makes it a joy to schedule and come in for service. A positive light for the dealership. More
Everyone was pleasant to deal with and issues were all resolved but one. Better and more prompt communication would go a long way to improve customer satisfaction. resolved but one. Better and more prompt communication would go a long way to improve customer satisfaction. More
The service department at Angela Krause is and always has been Top Notch. They communicate well, are efficient, provide excellent customer service and have taken excellent care of my vehicle over the years. been Top Notch. They communicate well, are efficient, provide excellent customer service and have taken excellent care of my vehicle over the years. Harry in the service department is especially helpful. More
Very fast, efficient and professional was the service provided by Alex and the another gentleman, the one who received me at the gate. Thank you for help me with my car’s maintenance. Guzman L provided by Alex and the another gentleman, the one who received me at the gate. Thank you for help me with my car’s maintenance. Guzman L More
This was the fourth time the car has been to the dealer for this problem and I have had several problems that I had to return several times! Based on the poor service here I will not buy or lease another L for this problem and I have had several problems that I had to return several times! Based on the poor service here I will not buy or lease another Lincoln after having Lincolns for 50 years More
Chrisy did a great job communicating the status each day and the exact costs I would incur. The F150 was clean and running great when I picked it up. and the exact costs I would incur. The F150 was clean and running great when I picked it up. More
Poor customer service. Left a voicemail with the service manager after not receiving response l’s from my service provider and never was contacted back. Unacceptable. Left a voicemail with the service manager after not receiving response l’s from my service provider and never was contacted back. Unacceptable. More