Angela Krause Ford Lincoln

Excellent service. Matt was very helpful and kept us informed on everything that was done on my vehicle. I am very happy with the Service Department. Matt was very helpful and kept us informed on everything that was done on my vehicle. I am very happy with the Service Department. More

0/5 stars. Had an appointment 1/6/23 and dropped my truck off at 9:30. Called the dealership for two hours with no answer. I arrived at 4:00 to get an update an Had an appointment 1/6/23 and dropped my truck off at 9:30. Called the dealership for two hours with no answer. I arrived at 4:00 to get an update and pick up my truck. I find all 5 representatives sitting there and they never even touched my car. Offered no discount, no loaner car, and said no one answered the phones bc they sent their two employees that man the phones home bc of an altercation where the police had to be called. This place is a joke and if you are going to allow your customers to make an appointment on the website, then honor it. If Ford falls short, make it up to the customer. I will never step foot near this dealership. Neither should you. More

Always ready to help. Always courteous. I keep going back to Angela Krause because I am always satisfied with their work. Always courteous. I keep going back to Angela Krause because I am always satisfied with their work. More

This is a great Ford Dealership when it comes to service. Haley is the best. Communication here is phenomenal !! Haley is the best. Communication here is phenomenal !! More

Tim was great Professional sincere Attention to detail Just plane nice Took great care to be sure I was happy Just plane nice Took great care to be sure I was happy More

Great team! Picked up and dropped off my car for a service recall. Effortless! Quick service w/ great communication. Dropped off my loaner when they picked up my Picked up and dropped off my car for a service recall. Effortless! Quick service w/ great communication. Dropped off my loaner when they picked up my car. Highly recommend!!! More

The worse Ford dealership ever. Bought a new vehicle within 4 month the check engine light came on for a major repair. They took forever to get the vehicle in because they didn't wa Bought a new vehicle within 4 month the check engine light came on for a major repair. They took forever to get the vehicle in because they didn't want to provide a loaner vehicle but wanted to keep ours for a week. Wasted a week doing a driving test stating that it would fix the issue needless to say it didn't. A week after the check engine light came back on, took the vehicle back and had to have a whole catalytic converter replaced, they stated that it was fixed shouldn't have the check engine light come back on. Once again not true within a week in a half check engine light came back on for another major issue, took the vehicle back and they stated they fixed the issue. Every since that the vehicle is not the same, burning gas rapidly, runs harder. Mind you this was a brand new vehicle we purchased only 29miles and has had check engine light on 4 times and 2 major services done and only had it for 7 months now. Contacted corporate to request a buy back because it qualifies for a lemon and they denied the buy back and couldn't a legitimate reason why, but we know why we're brown skin period. Writing this review to warn people don't spend your hard earned money here, find a dealership that will appreciate you as a customer who keeps their business afloat, a dealership who is honest and caring this Ford dealership is not that. Dealership is Angela Krause Ford Alpharetta More

Picked up on time and the work was done very well. My car was clean when returned and on time . Thank you My car was clean when returned and on time . Thank you More

Exceeded expectations, work completed prior to estimated time. Was kept fully informed as work progressed. time. Was kept fully informed as work progressed. More

THE MOST DISHONEST FORD DEALERSHIP I'VE BEEN TO. ONLY CARE ABOUT MONEY & SCREWING CUSTOMERS OVER BEWARE. DON'T WASTE YOUR HARD EARNED MONEY FOR BAD SERVICE ONLY CARE ABOUT MONEY & SCREWING CUSTOMERS OVER BEWARE. DON'T WASTE YOUR HARD EARNED MONEY FOR BAD SERVICE More