Angela Krause Ford Lincoln

Service was perfect in every way could not have asked for more! In particular, Chrisy was especially helpful as my service advisor more! In particular, Chrisy was especially helpful as my service advisor More

The service department was very knowledgeable and responsive to my concerns I really appreciated the manner in which they handled my concerns responsive to my concerns I really appreciated the manner in which they handled my concerns More

************BUYER'S BEWARE************ My 2022 Lincoln Aviator was purchased on 10/21/2021 with 10 miles. I have had a water leak in my roof for over nine months. Several service techs and service manager Aviator was purchased on 10/21/2021 with 10 miles. I have had a water leak in my roof for over nine months. Several service techs and service managers stated they had repaired the issue, which continues to happen. However, recently, I have been told it is a manufacturing/ engineered issue. Per Lincoln Corp, the water dripping and swooshing noise is normal and an engineered issue. I am now having mold and mildew smells coming in through the vent of my truck. My truck has been to the dealer numerous times, and I have had to drive a loaner more than I should. Each time my vehicle has been in the shop, the service techs change and are no longer there, and I am asked what my current issues are. This process has been frustrating and nonresolution. I have researched this water issue, and there have bee n a lot of complaints from customers who have purchased the 2019-current year Lincoln Aviator and have had the same problems. Most complaints are the customer has had water damage on the side of their truck on the floors, seats, and inside the door paneling. Lincoln does not want to take responsibility but wants the customers to pay over $80K for this vehicle. Ricardo is unconcerned and does not care about the customer, and instead of trying to resolve this issue, he now wants to say I am having buyer's remorse. That is ridiculous, to say the least, because you do not want to take responsibility. I have a problem with being sold a LEMON with water dripping, swooshing, mildew smell, and mold in a $80K truck I purchased brand new that can not be fixed, and it is a known issue for Lincoln. More

Great service and Chris handled all my needs and looked into other issues with truck and advise options into other issues with truck and advise options More

I love my Corsair but the service at Angela Krause is the worst! They won't answer the phone when I call to schedule service, they won't return my call when I leave a message and they won't let me choose th worst! They won't answer the phone when I call to schedule service, they won't return my call when I leave a message and they won't let me choose the issue for service when I try to make an appointment on line! I've owned this vehicle for three years and have had also non positive service experiences! More

Angela Krause Ford has been a great dealership to deal with. Josh Krause helped get our phone and GPA set up on our car. with. Josh Krause helped get our phone and GPA set up on our car. More

Had an oil change at Angela Krauss Ford and the experience was top-notch. The shuttle driver picked me up from my home and, let me tell you, he knows how to navigate the roads like a pro! Fast, eff experience was top-notch. The shuttle driver picked me up from my home and, let me tell you, he knows how to navigate the roads like a pro! Fast, efficient service and great staff. Highly recommend! More

I see why the reviews are not that good. I bought a vehicle here last November and it took 3 plus hours to finalize a cash deal even after making an appointment. I also got 2 comp services a I bought a vehicle here last November and it took 3 plus hours to finalize a cash deal even after making an appointment. I also got 2 comp services and I asked if I have to use it here, they said yes (real answer is no). So I drove past 2 other dealers to get here, had an appointment 3 weeks ago for a regular service. 3 hours later my truck was done. Never again will I visit this dealership unless they are giving a car away. And they have the gall to ask for 5 stars... More

Ricardo was very helpful and went out of his way to make sure we are completely satisfied. Definitely gave us the feeling that our car is in good hands. sure we are completely satisfied. Definitely gave us the feeling that our car is in good hands. More

I have never had a bad experience at Angela Krause Ford us. I always look forward to take my car there. Josh has been my service tech for many many years and I’m happy to see. He’s now in the manager posit us. I always look forward to take my car there. Josh has been my service tech for many many years and I’m happy to see. He’s now in the manager position. Sounds like he’s done a great job training Alex who a great job for me on Tuesday. More