Angela Krause Ford Lincoln

I see why the reviews are not that good. I bought a vehicle here last November and it took 3 plus hours to finalize a cash deal even after making an appointment. I also got 2 comp services a I bought a vehicle here last November and it took 3 plus hours to finalize a cash deal even after making an appointment. I also got 2 comp services and I asked if I have to use it here, they said yes (real answer is no). So I drove past 2 other dealers to get here, had an appointment 3 weeks ago for a regular service. 3 hours later my truck was done. Never again will I visit this dealership unless they are giving a car away. And they have the gall to ask for 5 stars... More

Ricardo was very helpful and went out of his way to make sure we are completely satisfied. Definitely gave us the feeling that our car is in good hands. sure we are completely satisfied. Definitely gave us the feeling that our car is in good hands. More

I have never had a bad experience at Angela Krause Ford us. I always look forward to take my car there. Josh has been my service tech for many many years and I’m happy to see. He’s now in the manager posit us. I always look forward to take my car there. Josh has been my service tech for many many years and I’m happy to see. He’s now in the manager position. Sounds like he’s done a great job training Alex who a great job for me on Tuesday. More

Easy in and out maintenance! Friendly service and customer care. Would highly recommend this dealer. Friendly service and customer care. Would highly recommend this dealer. More

Warranty work was done as requested & water pump replacement was fairly priced. I would return again. replacement was fairly priced. I would return again. More

Took some time to get on their schedule but once my vehicle was in their service department they keep me informed of what was the problem and service that was needed along with the cost. No surprises w vehicle was in their service department they keep me informed of what was the problem and service that was needed along with the cost. No surprises when I picked it up on the day I was told it would be ready. More

Zero trust on this business. Placed a Bronco Raptor order with this dealer from original reservation placed with Ford. Dealer claimed no markups over price listed on document sig Placed a Bronco Raptor order with this dealer from original reservation placed with Ford. Dealer claimed no markups over price listed on document signed at time of order. As soon as the order came in a $5k markup was added over an already higher price than what it was agreed. Told it was $5k instead of $10k because it was going to be financed with Ford, not aware it is legal to change the price based on which company finances the vehicle. Was told the person that contacted me has nothing to do with the sale even though he represented himself as sales manager. Dealer claimed they had the right to refuse to sell the vehicle, which works to their advantage because they can now offer it to people without reservation at a much higher price. More interested in making money, not honoring agreements. It then took multiple visits and a phone call to get my deposit back. Didn’t even had the decency to inform me when they we going to sell the vehicle to other party. Do not recommend doing business with these people. More

Very knowledgeable staff. Met all my needs and provided a list of other services that may be needed in the future. Extremely friendly and appreciative of time constraints Met all my needs and provided a list of other services that may be needed in the future. Extremely friendly and appreciative of time constraints More

Benji was the best service rep I've ever had! He hustled around and took care of everything I ask for plus more!! He hustled around and took care of everything I ask for plus more!! More

I’m truly impressed with Ricardo in Lincoln service. He has been extremely helpful in taking care of my vehicle and setting up a future service date to fix an ongoing problem. He also set up a loaner fo He has been extremely helpful in taking care of my vehicle and setting up a future service date to fix an ongoing problem. He also set up a loaner for me so I won’t be without a vehicle. I know I can count on Ricardo to handle any issue that I may have. I enjoyed working with the previous service manager but Ricardo takes it to the next level. More