Andy Shaw Ford Inc

I recently bought a 2017 Ford Escape from Don Bradley...and I LOVE it! This is my 4th vehicle from Andy Shaw Ford and I have never felt pressured or taken advantage of. These guys are GREAT! Bradley...and I LOVE it! This is my 4th vehicle from Andy Shaw Ford and I have never felt pressured or taken advantage of. These guys are GREAT! More

UPDATE to my previous review reference the "works" oil change. The morning after I posted this review I was contacted by the internet manager at Andy Shaw Ford who apologized repeatedly for their employe change. The morning after I posted this review I was contacted by the internet manager at Andy Shaw Ford who apologized repeatedly for their employees "dropping the ball" and asked what Andy Shaw Ford could do to make it right. I only asked that they refund the $100 diagnostic fee to my husband. This morning we dropped the truck off because Andy Shaw Ford offered to give the $100 back AND replace the fan belt free of charge. When we picked up the truck in the afternoon we did not get $100 back, but we were given a bill for $0 (ZERO DOLLARS). Not only did they replace the fan belt, they also replaced a hub bearing FREE OF CHARGE which David Rogers told my husband was so bad it was dangerous. I'm here to sincerely say thank you to all the employees involved in making things MORE than right, and for going ABOVE AND BEYOND. More

Brought our truck in for the "works" oil change. Mentioned a "squeak" coming from front of truck which can obviously be heard when it's idling in park. (The "works" includes checking belts.) Left Mentioned a "squeak" coming from front of truck which can obviously be heard when it's idling in park. (The "works" includes checking belts.) Left with service department for oil change. They took the truck for a ride and charged us $100 for diagnosis. The squeak was a fan belt so the ride was not necessary. When I spoke to Sales Manager Scott Rodes on the phone 2/12/21 he told me the Service Manager David Rogers was out sick and would call me back by the end of the week. I called again to let Scott Rodes know I did not hear from David Rogers in over a week. I have been waiting to hear back from the service manager for over a month. I guess we have been taken for a ride. Will not return to this dealership because of the unnecessary diagnosis charge and the very poor customer service. More

All the staff was and has always been respectful, helpful and patient. I was very happy this is my forever dealership. Thank you to everyone. and patient. I was very happy this is my forever dealership. Thank you to everyone. More

Brad Ledford and ALL of the staff at Andy Shaw Ford were tremendous to work with; they worked diligently to find the vehicle I wanted and had a "no pressure" approach that made the buying experience easy. I tremendous to work with; they worked diligently to find the vehicle I wanted and had a "no pressure" approach that made the buying experience easy. I'd highly recommend Brad and the staff at Andy Shaw Ford - tell 'em I sent you! More

Greg Jamison and Andy Shaw Ford were great to work with. Found the exact Expedition we wanted though CarGurus, Greg answered the phone and in a matter of a few hours we had a deal work out and arrangements Found the exact Expedition we wanted though CarGurus, Greg answered the phone and in a matter of a few hours we had a deal work out and arrangements worked out for pickup. It was a 3 hour ride for us from South Carolina but completely worth it !! Neal&Delisa Clark More

Andy Shaw Ford and Greg Jamison will get my business for now on. I Purchased a new Ford F 250 and Greg made the experience so easy and quick. I buy several trucks for my business and this purchase was the now on. I Purchased a new Ford F 250 and Greg made the experience so easy and quick. I buy several trucks for my business and this purchase was the easiest ever. Thank You Greg Jamison for the experience. More

Our sales representative, Brad, was extremely pleasant and very knowledgeable about the car that we were purchasing. He takes a lot of pride in what he does. and very knowledgeable about the car that we were purchasing. He takes a lot of pride in what he does. More

Was very understanding to my needs and wants in the truck I wanted and was always very helpful with questions I had. I would recommend them in the future thanks guys. I wanted and was always very helpful with questions I had. I would recommend them in the future thanks guys. More

Greg Jamison and Hollie Johnson were awesome to work with. We wasn’t pressured and it was a smooth transaction. We would definitely buy a vehicle again. with. We wasn’t pressured and it was a smooth transaction. We would definitely buy a vehicle again. More