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Andy Shaw Ford Inc
Sylva, NC
169 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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169 Reviews of Andy Shaw Ford Inc
March 28, 2025
Excellent customer service. I’ve purchased 2 vehicles from Andy Shaw Ford in the last 9 months. My daughter and son-in-law just purchased a new vehicle there also. Andy Shaw F I’ve purchased 2 vehicles from Andy Shaw Ford in the last 9 months. My daughter and son-in-law just purchased a new vehicle there also. Andy Shaw Ford is our family’s go to dealership when we are looking for a vehicle. More
by cherri226
Employees Worked With
Greg J., Holly J.,
March 28, 2025
What a wonderful car buying experience! I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they ke I never thought I would say that about vehicle shopping. I have never had a great experience when car shopping. My past experiences were that they kept you there for hours and tried to browbeat you into a decision or agreeing to their prices or terms. BUT THIS experience with Andy Shaw Ford and specifically with Dustin Shuler was ABSOLUTELY PERFECT! Dustin was no stress, no hassle. He gave us a very fair price for our trade in and then we did the financing and was out of there in less than an hour with a beautiful new truck! When I am ready to buy my new Mustang in a few months, I will be back to see Dustin! Thank you so MUCH! More
by Barbara M
Employees Worked With
Dustin Shuler, Scott Rodes
February 10, 2025
Absolutely love Andy Shaw Ford and their staff! ! This is my fourth car purchase from the dealership, and I am certain it will not be the last! Thanks Greg and Hollie, you guys are the best!! ! This is my fourth car purchase from the dealership, and I am certain it will not be the last! Thanks Greg and Hollie, you guys are the best!! More
by audreaburch1979
Employees Worked With
Greg Jamison, Hollie Johnson
December 30, 2024
Dustin Shuler is why you need to buy your next Ford at Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairl Andy Shaw Ford. Even though I’m a flatlander from 200 miles away, Dustin treated me like I was his neighbor from down the street. He negotiated fairly, he quickly provided a clean, no-fluff price quote on a Ranger I found on the AS Ford website, made an attractive trade offer, and worked with me to arrange financing and delivery in just a few days time. He allowed me to work the process my way on my time. When I made the drive up to Sylva, Dustin made certain everything was ready for me to complete the purchase and head home with my new Ranger. This was without a doubt the most pleasant, efficient, and least stressful new car purchase I’ve ever made. Thanks very much to Dustin and Hollie and all of the Andy Shaw staff. If another Ford is in my future, Dustin has earned my repeat business. -G. Peters, Charlotte NC More
by gpeters6160
Employees Worked With
Dustin Shuler, Hollie Johnson
October 28, 2024
I had an amazing experience at Andy Shaw Ford. The team was knowledgeable, friendly, and attentive. I Highly recommend them for anyone in search of a new vehicle. The team was knowledgeable, friendly, and attentive. I Highly recommend them for anyone in search of a new vehicle. More
by Elg67
Employees Worked With
Erica, Dustin S., and Holly.
October 02, 2024
This is the second time I've purchased a used vehicle from Greg at Andy Shaw, and both times it has been a very straightforward and smooth process. Thank you! from Greg at Andy Shaw, and both times it has been a very straightforward and smooth process. Thank you! More
by jka
Employees Worked With
Greg Jamison
August 25, 2024
This dealership was happy to keep us updated on the progress of our truck's delivery. Don our sales rep made sure that the accessories we wanted were ordered and installed promptly. We are very happy progress of our truck's delivery. Don our sales rep made sure that the accessories we wanted were ordered and installed promptly. We are very happy with the service we received. More
by johnniethacker
Employees Worked With
Don Bradley, Scott Rodes
August 21, 2024
Andy Shaw Ford is my hometown new vehicle dealership. They work with you pretty well when buying a new vehicle. The trade-in value will tend to be a little lower than you expect. They work with you pretty well when buying a new vehicle. The trade-in value will tend to be a little lower than you expect. More
by tsdlngr
Employees Worked With
Greg Jamison and Donald Bradley, Scott Rodes
August 16, 2024
They just let our truck sit outside for 3 weeks and said they would get in done the first week we called then heard nothing for a month terrible all around they would get in done the first week we called then heard nothing for a month terrible all around More
by Terrible customer service
Employees Worked With
Terrible customer service
