Andy Mohr Volkswagen

Had maintenance done on my Passat earlier this week. They were able to fit me in quickly. The Avon dealership was efficient and courteous. Thanks VW. were able to fit me in quickly. The Avon dealership was efficient and courteous. Thanks VW. More

I have bought my last 2 vehicles from Andy Mohr Toyota in Avon and been very happy with them…but my son recently purchased a Jetta from Andy Mohr Volkswagen in Avon Indiana and was treated ridiculously unfai Avon and been very happy with them…but my son recently purchased a Jetta from Andy Mohr Volkswagen in Avon Indiana and was treated ridiculously unfair. The manager that he dealt with repeatedly told him Andy Mohr is a multimillion-dollar company. Not sure what point he was trying to make… don’t multimillion-dollar companies need to take care of their customers? Is this a rogue employee or a company policy? Makes me suspicious of any future purchases from Andy Mohr. I cannot find his review on Andy Mohr website (imagine that) so I have included his information below. Andy Mohr Volkswagen, Avon IN August 2020 Buyers beware! Within one week of purchasing my relatively low miles vehicle multiple repairs are being needed. They are either doing a very poor job inspecting these vehicles or they are covering up issues that are discovered. During the test drive an engine light was on and the salesman told us that they would take care of this. We made an appointment to deal with it and they told us it would be $500 to repair. My wife after several hours in the lobby at this point was irritated and spoke to a manager. They did correct the issue as promised during the test drive. She left with the issue repaired. The next day when we drove the car the brakes were terrible. I have never experienced brake failure that came on so aggressively and quickly. We called the dealership and left a message and received no response. After several hours I went to the dealership and they told me to return the next day for a repair estimate. I spoke to a manager and he said that this car was bought as is and repeatedly mentioned how he repaired the car yesterday though that was prior to our buying the car, and he “was not going to do any more”. We were also suckered into the highly recommended extended warranty that would take care of anything and was directly from VW… Of course, they then tell us that this doesn’t take effect for 30 days after buying the car. I will never buy another car from any Andy Mohr location and well spend the rest of my helping others make this same choice. I have already started with several family members that WERE Andy Mohr customers. Thank you for reading my rant and I hope this helps you make your car buying experience a better one. More

Josh Hedges was a fantastic Sales Advisor! He went above and beyond in trying to help us find my son his 1st vehicle. Even though we were not able to buy anything from the dealership, I would highly recomme and beyond in trying to help us find my son his 1st vehicle. Even though we were not able to buy anything from the dealership, I would highly recommend him to help you find the vehicle that you are looking for. He truly cares and does what is right. That is huge in sales today! Please go and ask for him directly if you are looking for a brand new vehicle. You won't be disappointed. Thank you so much for everything Josh Hedges! More

We were out of town in our Volkswagen Jetta broke down. Andy Mohr Volkswagen service took very good care of us and got us back on the road. Andy Mohr Volkswagen service took very good care of us and got us back on the road. More

Salesmen was nice, car was not. 76k miles and has had to be repaired twice in the first week. Sales manager is very rude, Avoid be repaired twice in the first week. Sales manager is very rude, Avoid More

Thanks for your goods and sale-services I would like to express my cordial thanks to Dante for his support and kindness. I was so lucky to meet Dante at Andy Mohr Volkswagen. He was so fri I would like to express my cordial thanks to Dante for his support and kindness. I was so lucky to meet Dante at Andy Mohr Volkswagen. He was so friendly and enthusiastic to find me a good wheel. He gave me honestly valuable advice which helps me make a decision precisely and rapidly. More

I bought a used 2015 VW there and have had all the service done (oil changes etc) can gone on line schedule appointments and get in and out without any problems. service done (oil changes etc) can gone on line schedule appointments and get in and out without any problems. More

I’ve been waiting 6 weeks for a reimbursement check that was part of my deal. Tons of different excuses from Tyler Frazier and I’ve called/texted over and over with no resolution. I’m having computer trou was part of my deal. Tons of different excuses from Tyler Frazier and I’ve called/texted over and over with no resolution. I’m having computer trouble with my brand new vehicle. They recommended going to Dreyer&Reinbold for service. Next time I’ll go there to buy instead. I am SO disappointed! More

Andy Mohr Volkswagen blessed me with the car of my dreams. Dante Groves was a great sale associate he made sure the car felt right for me. With his patience I was able to walk away with a brand new ca dreams. Dante Groves was a great sale associate he made sure the car felt right for me. With his patience I was able to walk away with a brand new car in my price range. Thank you so much for making 2020 a year to remember. More

The BEST people that we’ve worked with to get a car. They have new management and the staff was very helpful and nice to us the entire time. We had a bit of an obstacle to over come but they helped us find t have new management and the staff was very helpful and nice to us the entire time. We had a bit of an obstacle to over come but they helped us find the best vehicle to fit us. The entire time we worked with Tim Dunn, who even came in on his day of to finalize everything for us and make sure we were happy. I would highly recommend not only this dealership but specifically Tim because he is passionate about what he does and is there to make sure you are happy. More