Andy Mohr Volkswagen

Andy Mohr VW Avon has exceptional customer service! The service rep was kind and courteous and kept me updated throughout the duration of my vehicle’s servicing. I also was not told anything bogus abou The service rep was kind and courteous and kept me updated throughout the duration of my vehicle’s servicing. I also was not told anything bogus about my vehicle needing other services that were unnecessary. More

I recently purchased a vehicle from Andy Mohr dealership and had an outstanding experience. The General Manager and Paul went above and beyond to ensure that I found the perfect car that met all of my needs and had an outstanding experience. The General Manager and Paul went above and beyond to ensure that I found the perfect car that met all of my needs and wants. From the moment I walked in, I was greeted with exceptional customer service. The GM and Paul was extremely knowledgeable about the vehicles and took the time to listen to my specific requirements. He was dedicated to finding the right car for me, and he went the extra mile to make sure I was happy with my purchase. The team was very professional, honest and cordial throughout the entire process. Their attention to detail and willingness to help made my experience at the dealership a pleasant one. I felt that they were not just trying to sell me a car, but they were genuinely trying to help me find the right one. I am extremely happy with my new vehicle and the service I received. The GM and his team at Andy Mohr dealership have exceeded my expectations and I would highly recommend them to anyone in the market for a new car. More

Carlos was very personable and did whatever was needed to work with us to get the deal we wanted on the 2015 VW convertible. He went the extra mile in getting it cleaned up and fueled up before our departur work with us to get the deal we wanted on the 2015 VW convertible. He went the extra mile in getting it cleaned up and fueled up before our departure. More

We had a great experience buying a used car, our salesman Arien was very helpful and Mike really went above and beyond to make sure we were satisfied. We will definitely return to purchase another car and le Arien was very helpful and Mike really went above and beyond to make sure we were satisfied. We will definitely return to purchase another car and let our friends know about our experience. More

This is my second buy from Andy Mohr VW. My usual salesman wasn’t in that day, Dustin, but Tyler helped us out. We came in to buy a car with my daughter. They were quick and efficient. We we My usual salesman wasn’t in that day, Dustin, but Tyler helped us out. We came in to buy a car with my daughter. They were quick and efficient. We were not there all day and the MOST important thing is, they respect us. They don’t make you feel like you don’t belong. I’ll probably buy all my vehicles here. Professional is the best here! More

Mike will find the car you want and within your budget. He is great at listening to what you need and helping you find the right vehicle for you! He is great at listening to what you need and helping you find the right vehicle for you! More

Don't waste your time or money at this dealership. They have terrible customer service and service dept. They will send you email after email that your vehicle needs service, but when you set up the servi have terrible customer service and service dept. They will send you email after email that your vehicle needs service, but when you set up the service and show up for the service appointment (which is free as part of your purchase agreement), they will tell you that actually you have x amount of miles left so this won't be a free service since you actually didn't need service yet. What a racket - so dishonest!!! More

This is my 2nd review of this service department. I get into my Cross Sport this morning and I have an airbag error light come on. The service manual advises to take to the dealership immediately. I do so into my Cross Sport this morning and I have an airbag error light come on. The service manual advises to take to the dealership immediately. I do so and because of a busy schedule I have today I request a loaner. Service advisor David Patterson became rude and condescending advising there are no loaners available and most dealerships would just turn you away on a Saturday morning. If I am not mistaken there are over 300 cars on this parking lot. I am sick and tired of these dealerships doing what they can to make a sale; allowing overnight test drives and then when you need a vehicle to drive magically they don't have a car available. I like my Cross Sport but if this level of service continues this will be my last Volkswagen purchase!! More

Really nice people who were great at getting me the car I wanted at the price I could afford and with a great interest rate!! wanted at the price I could afford and with a great interest rate!! More