Andy Mohr Volkswagen

Easy purchase, test drive went well and I didn’t spend hours on end trying to negotiate a fair price. Paperwork was finished relatively quickly and I was out in a few hours from test drive to purchase. Ap hours on end trying to negotiate a fair price. Paperwork was finished relatively quickly and I was out in a few hours from test drive to purchase. Appreciate the professionalism and no nonsense handling, especially as an out of state purchaser. I’d recommend buying from here if I was asked. More

Was accommodating and kind. Gave the proper discounts and I had rewards. The wait was sufficient. Gave the proper discounts and I had rewards. The wait was sufficient. More

Tis be a nice facility. Thine stay shall be enjoyable. The coffee is quite lovely. Thine stay shall be enjoyable. The coffee is quite lovely. More

Dave Patterson was GREAT as always. The service included an oil change and all that goes with it. I only had to wait about an hour and 1/2. The dealership is always is very helpful in The service included an oil change and all that goes with it. I only had to wait about an hour and 1/2. The dealership is always is very helpful in explaining the results. We have purchased 4 Vehicles from Andy Mohr, Mike the sales Manager is a great person to work with also' We will return for Service for our 2 VW'S , for additiona purchases of New Vehicles in the future. More

This dealership provided excellent service and a comfortable space while waiting for my service to be completed. I will definitely use Andy Mohr VW for my future service needs. comfortable space while waiting for my service to be completed. I will definitely use Andy Mohr VW for my future service needs. More

Excellent costumer service and great deals. Seller Josue gave us a perfect experience, we were able to purchase a car without no problems. Seller Josue gave us a perfect experience, we were able to purchase a car without no problems. More

Dave and Kevin his son inlaw have the BEST customer service when coming to this dealership. service when coming to this dealership. More

Outstanding service very helpful staff and quality mechanics also a very comfortable waiting area with useful amenities. mechanics also a very comfortable waiting area with useful amenities. More

TLDR: Do not use Andy Mohr Volkswagen service center Last week I received a call that my vehicle had a recall. I said I wanted to schedule that and also get an inspection that I am overdue for center Last week I received a call that my vehicle had a recall. I said I wanted to schedule that and also get an inspection that I am overdue for. She offered me 8:30 on a Thursday. I said I couldn't do that because I work at 8. She said that I could bring my car in between 7 and 7:30 and there is a shuttle that would bring me home, despite living in Brownsburg. When I showed up today, the service center doesn't even open until 7:30 and the only person working said the earliest I'd be able to get a shuttle would be 8:30. Despite me explaining what I'd been told, he felt like reminding me multiple times that my appointment wasn't supposed to be until 8:30. While I understand that he claimed to be the only one there (even though I saw several service employees walking around) and thus couldn't drive me home, he refused to even reschedule the appointment for me, saying he doesn't do that, I have to wait for the other employee to call me back for scheduling. So, I woke up an hour early and drove there only to be turned away without even a rescheduled appointment. As I was driving home, I remembered why I am so overdue for the inspection. It is because last time I made an appointment for it and showed up, the exact same guy told me it would be a 4 hour wait despite me having an appointment. I refused to wait 4 hours to get a car inspection and he was so rude about it I never rescheduled. I will not be back and I will be complaining to the leadership team. Do not go for service at Andy Mohr Volkswagen unless you have a lot of free time that you don't mind them wasting. If I could give 0 stars I would. More