Andy Mohr Speedway Chevrolet

Pleasant Experience Very pleasant, patient and understanding staff. I worked with Dexter and Cindy. They were absolutely great! I look forward to going back in the fut Very pleasant, patient and understanding staff. I worked with Dexter and Cindy. They were absolutely great! I look forward to going back in the future. More

Terrible!! Spent 2 and 1/2 hours at the dealer which was the biggest waste of my time in years! We went in to lease a new Chevrolet Malibu and had the payments Spent 2 and 1/2 hours at the dealer which was the biggest waste of my time in years! We went in to lease a new Chevrolet Malibu and had the payments set at $277. per month but they wanted to charge us extra for the floor mats! (our credit is excellent and was approved so of course this was never an issue) They kept dragging their feet on the paper work end of the deal (said they had only one computer terminal) and finally after about 2 hours the Gen. Mgr. came up to us and said he had our payments now at $250. per month including tax. We said fine and continued with the paper work. Approximately 5 minutes later the "finance manager" whom we had never seen before came out and told us he had put the financing through the wrong company in error and now that that was corrected our payments would be $350. per month!! We thought he as joking but he wasn't!! Also, interesting that when this happened that the Gen. Mgr. and the Used Car Mgr. had totally disappeared! We got up, took all the paper work we had filled out and signed and walked out! I have been buying and leasing vehicles for 55 years and never have remotely come close to the total screw up and waste of time this deal turned out to be!! I would not purchase a vehicle from this dealer if it was the last one in Indy and would not recommend them to even put air in my tires!! Terrible, terrible experience all the way around! We went out and leased a 2015 Ford Fusion the next day from Bill Estes Ford and are very happy with our transaction with them. Totally professional, no jerking around, smooth transaction and fair prices! Such a big difference and I would highly recommend Estes Ford. More

Great sales experience Our saleperson made buying our new car easy. Treated us with respect and made sure we got the best deal possible. helped ease the stress of buying a n Our saleperson made buying our new car easy. Treated us with respect and made sure we got the best deal possible. helped ease the stress of buying a new car. More

Overall great experience. Felt a little pressure to buy that day but also got good price on new car and trade-in. Appreciated the time spent on test drives and answering questions. that day but also got good price on new car and trade-in. Appreciated the time spent on test drives and answering questions. More

Clarence went above and beyond what I expected and was more than helpful. I would recommend him to anyone buying a car. I drove two hours to come to this dealership and will do it again!!! OUTSTANDING SER more than helpful. I would recommend him to anyone buying a car. I drove two hours to come to this dealership and will do it again!!! OUTSTANDING SERVICE!!!! More

It was not a bad experience. It was a fairly quick wait time for service. I could have had a magazine to make time pass though. time for service. I could have had a magazine to make time pass though. More

After reading some reviews I was a little skeptical about buying a car from here. I ended up having a great car buying experience. The staff was very friendly. They were not overly pushy. They really worked buying a car from here. I ended up having a great car buying experience. The staff was very friendly. They were not overly pushy. They really worked hard to get me in a great car without forcing me to go over my limit on price. Jason, the sales guy was very helpful and knowledgeable. The new car manager took the time to go over everything with me and answer all my questions. Overall it was a pleasant car buying experience. More

Salesperson John Bodell was very friendly and knowledgeable about the car I went to look at and then bought. He explained all the controls and the Onstar system superbly and thoroughly. knowledgeable about the car I went to look at and then bought. He explained all the controls and the Onstar system superbly and thoroughly. More

I wanted to see if I could get out of an older vehicle which I owe much more on than it's worth and which is starting to have several problems. I went here because it is close to work and a friend of mine which I owe much more on than it's worth and which is starting to have several problems. I went here because it is close to work and a friend of mine knows Andy Mohr and said he had gotten a good deal at the dealership in Plainfield. Scottie Johnson was the first salesman I spoke to. He was very friendly and helpful. With my credit and with how much I owed on my current car I was told I would have to have at least a $1000 down and go with a new vehicle as the rebates would help offset the negitive value. I was fine with that. Then I was asked if I could go to $1500. Said I didn't think so but I would try. After that I was informed that I had been approved for a new Silverado. I looked at other cars there and decided that the Traverse suited me better since I have kids. They ran the numbers and said I had been approved for that but, like with the Silverado, the payments would be pretty high. Mark asked if there were anyone else that could sign on the loan with me because if so than I could get by without using my car as a trade which would lower my payments since the amount I owed on it wouldn't be added to my new loan. When I said I couldn't make two payments his suggestion was to stop making payments my car and let it be reposessed, that it was no big deal and that no one would ever come back on me to collect. I said I wouldn't do that. His next suggestion was to go ahead and get the Traverse and then after a few months I could file bankruptcy. That also was no big deal since so many people were doing it. I have had a vehicle repo'd and filed bankruptcy so I know how bad it can be and what it does to your credit. I feel sorry for the people who fall for this pack of lies. I asked Mark what he had me down for on the down payment, $2000. Twice as much as I had originally been told. He also had me down as having a family member who worked for GM for a family discount even though I had told him several times I didn't. I decided to go elsewhere. I went to a dealership in Franklin, found a Traverse which I liked and told the salesman I had already been approved a couple of banks. They ran the paperwork through the same banks which Mark told me had approved me and was declined. The finance manager in Franklin called the banks to see what the problem was and was told that my loan request for a new vehicle with Andy Mohr had been declined. The only thing I had been approved for a used pick-up, not what I need with kids. I wouldn't go back there even if it meant I had to ride a bicycle back and fourth to work. More

After 3 or 4 phone conversations with the sales person and after filling him in completely about our credit situation, my wife and I went to see the salesman in person. After discussing 3 or 4 cars, he s and after filling him in completely about our credit situation, my wife and I went to see the salesman in person. After discussing 3 or 4 cars, he showed us a used ford escort and stated that we should have no problem getting into this car. He explained to us how they have many lenders that they go through, and if they cannot find a lender then they will finance the car themselves. I felt pretty good about what the salesman was telling us. He seemed straightforward and honest. After about 3 more days of phone calls back and forth, he told us that they were unable to find a lender, but not to worry, in cases such as these they will usually finance the car themselves. The next day he had us come to the office to "sign the paperwork" and finalize the deal. The "finanance officer", located at another andy mohr dealership, began handing us form after form to review and sign. Finally he handed us the finance paperwork to sign and I noticed that they had added around $2000 to the price of the vehicle. He explained it to me that since they were financing the car themselves and not getting their money right away for the car, like they would if someone else financed it, they had to add $2000 to the cost so they would make a profit. I asked him wasnt that what the high percentage of interest they were charging was for. He claimed no, that the interest didnt cover all the costs of a drawn out contract. I should have went with my gut feeling right then and there and just walked out on them, but my wife needed a car to get back and forth to work, and they knew that. Then, just last week on friday, the "new" finance guy calles me and asks me when can they take the next payment for the car. I told him that the following Monday would be fine. When I checked my bank online the next day after he called, Saturday, he had already processed the payment. This demonstrates to me that they are not honorable people and just do not know how to keep their word nor how to do honorable business with ciustomers. I have already stopped two of my relatives from shopping with any Andy Mohr dealership and I will do the same with all my relatives, my friends and all the members from my church. They need to have all their sales staff, finance staff and management staff watch the movie Flywheel. They may learn something!! More