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Andy Mohr Speedway Chevrolet

Indianapolis, IN

4.2
58 Reviews

5252 West 38th Street

Indianapolis, IN

46254

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Showing 58 reviews

October 09, 2024

This is the worst dealership I have need been too! ! They charged me a one hundred and sixty dollars for nothing. They did nothing to my 2019 Chevy Silverado. And they had it for two weeks!! Ridiculous More

by Pamela.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Oct 10, 2024 -

Andy Mohr Speedway Chevrolet responded

We think there has been a miscommunication here somewhere, Pamela. We tore down your vehicle to the point of failure and discovered that the number 2 cylinder is filling up with oil and fouling the spark plug. Per GM warranty rules, the customer is required to produce oil change receipts for us to be able to warranty the repairs. Unfortunately you didn’t have enough oil change receipts for us to be able to proceed under GM warranty. We’re sorry if that wasn’t properly explained to you, and our Service Manager would be happy to explain further and answer any questions you may have. His name is Kevin Smith, and he can be reached at ksmith@andymohr.com or 317-563-0893.

August 27, 2024

Me and my husband worked with keenen and colte they both had amazing customer service skills also got us the best deal possible! Im am so happy and pleased with my new 2024 Chevy More

by Kimwoods98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan
Aug 29, 2024 -

Andy Mohr Speedway Chevrolet responded

Thank you so much for your wonderful review, Kim! We're thrilled to hear that you and your husband had a fantastic experience with Keenen and Colte at Andy Mohr Speedway Chevrolet. We're glad they could help you find the best deal on your new 2024 Chevy. We appreciate your kind words and look forward to welcoming you back for future visits!

January 08, 2024

The representative was friendly and helpful. The service was quick and professionally done. Recommended by a friend who purchased a car at this dealership. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Walden
Jan 10, 2024 -

Andy Mohr Speedway Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department, Mike. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon!

November 30, 2023

The service were professional from the time I pulled up. When service was complete check out was simple. Thank you More

by Oren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Dec 01, 2023 -

Andy Mohr Speedway Chevrolet responded

We're glad to hear that everything went so well, Oren! Thank you!

June 07, 2023

Every one very attentive from the time you pulled up and informed along the process.Thank everyone who helped and worked on my. More

by Green eyeshadow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Walden
Jun 09, 2023 -

Andy Mohr Speedway Chevrolet responded

We're so glad to hear that you enjoyed your experience with us! Thank you!

May 17, 2023

Great Service, Quick and Efficient, Will come back for sure.Very Courteous Staff , Price was reasonable also. More

by Aprice5718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 19, 2023 -

Andy Mohr Speedway Chevrolet responded

Thank you so much for your kind words! We really appreciate them!

April 22, 2023

Awesome staff and I received a resolution with a quick turn around time. The staff also followed to make sure my car was working and if they could be further assistance. More

by brodgers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Walden
Apr 28, 2023 -

Andy Mohr Speedway Chevrolet responded

We're glad to hear that the team was so helpful! Thank you!

April 21, 2023

Wonderful professional people most importantly very respectful and they excellent problem solving machines and very kind. More

by bhabte62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Walden
Apr 28, 2023 -

Andy Mohr Speedway Chevrolet responded

That's wonderful to hear! Thank you so much for your kind words!

February 13, 2023

Kela had great customer service and was such a pleasure to work with. I will make sure, I come back due to her giving me such great experience! More

by Faylyn1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kela
Feb 17, 2023 -

Andy Mohr Speedway Chevrolet responded

We're really glad to hear that, Faylyn! Thank you!

October 13, 2022

I lost my car in Hurricane Ian, came back to Indiana to buy a new Equinox. Sales Manager sat down to talk numbers and I noticed a $5000 extended warranty plan in the calculations. When I stated I wanted to More

by tiffany.r.francis
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
Oct 21, 2022 -

Andy Mohr Speedway Chevrolet responded

That’s definitely not the type of experience we want to provide, Tiffany. Melissa VanVolkenburgh is our General Sales Manager and will be reviewing your visit to see where we went wrong. We understand that you’ve already purchased a new vehicle, but if you’d like to speak with Melissa she can be reached at 317-563-0893 or directly at mvan@andymohr.com.

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