Andy Mohr Nissan
Indianapolis, IN
Filter Reviews by Keyword
By Type
187 Reviews of Andy Mohr Nissan
THIS location is great. I did a pre-owned through them and yesterday, I leased my second car through this location. My sales person was Timothy Thompson. He was very courteous and professional. He didn’t and yesterday, I leased my second car through this location. My sales person was Timothy Thompson. He was very courteous and professional. He didn’t give me the sales pitch and he didn’t hassle me to buy a car. I felt he was a straight shooter and extremely knowledgeable in getting me the best deal possible. For a moment, I almost forgot he was a salesperson. The Nissan Altima I got, I wanted in the color Java but they didn’t have it at his location. He told me he would check at another location and assured me he would get me the Java color and he followed through on his word. I ended up having to leave to get back to the other side of town but I ask Timothy to email me with updates on the questions I had because I didn’t have time to stay for his answers. Timothy stayed in constant contact with me throughout the day, calling and emailing me to make sure my questions and concerns were address and that we got the numbers just right. I didn’t know this car came with the Bluetooth feature, so before driving off the lot with my new car, he setup my phone and give me a quick tutorial on how to use this feature. Unlike other sales people, he made certain that if I have any problems with my car or service, to contact him and he will see to the issue being resolved. I felt like I was well taken care of by Timothy. He even saw to my car being topped off with a FULL tank of gas, which weren’t done with the two previous cars I had at this location! I can’t stress enough the huge difference Timothy Thompson made and that he is the reason why I am still with Andy Mohr Nissan because the AMN in AVON is HORRIBLE. AMN-Avon don’t top off fluids, AMN-AVON don’t check batteries, AMN-AVON CONSTANTLY gave me problems replacing my tires even though I have the tire protection plan and the service lady named Lisa Neiswinger is the WORST of them all. She constantly tried to have them charged me for stuff covered by my maintenance plan. LISA has a huge stick up her butt, always talking about how SHE has the AUTHORITY to do this or do that, she is JUST a service rep. She is NOT the GM or manger. She IS FULL OF HERSELF! SHE is JUST RIDICULOUS! STAY AWAY FROM AMN-AVON! If you want GREAT service, go to the one off Lafayette Road. I now drive an extra 15 miles because of the HUGE difference in customer service between the two locations. If you go to the AMN-Lafayette Road and you are looking for a car, I HIGHLY recommend you ask for Timothy Thompson because he took care of me and I am positive he will take care of you too! I have dealt with 3 different sales persons at AMN-Lafayette Road location when buying cars and while all were good, Timothy Thompson was the one who RE-defined the meaning of CUSTOMER SATISFACTION. All I can say about AMN-Lafayette Road and Timothy Thompson is WOW! Check them out for yourself! More
Robert Hinkle , my salesperson, was great. He was kind, patient, knowledgeable. I enjoyed working with him and would recommend him. I actually gave one of his business cards to one of the guys I work with patient, knowledgeable. I enjoyed working with him and would recommend him. I actually gave one of his business cards to one of the guys I work with. The Murano I bought is totally badass. Fun to drive, nice looking, and lots of quality. The guys at the dealership all are quite respectful and helpful. I actually bought the car on my lunch hour and they got me out the door and back to work...amazing. I might just plug myself too: I am the optometrist at the Walmart Vision Center at 46th and Lafayette Road....call for an appointment: 317-328-0398 More
This dealership went above and beyond my expectations for what I think should happen when buying a car. Scott Grundy, and the entire team at Andy Mohr Nissan, are knowledgeable, professional, friendly and m what I think should happen when buying a car. Scott Grundy, and the entire team at Andy Mohr Nissan, are knowledgeable, professional, friendly and make you feel special. I was welcomed the moment I got out of my car, I was formally introduced to every single person I talked to by my salesperson, and most importantly, they each LISTENED to me regarding what I wanted in a new car. I wasn't pressured to accept a car I didn't want or couldn't afford, and as female buyer, I felt like they absolutely respected my knowledge and decisions. I got the car I wanted, at the price I wanted, and couldn't be happier with the entire experience! I highly recommend the Westside Andy Mohr Nissan Dealership. I will be buying from them again! More
Brian was a very good sales person. Myself and my family really appreciated his generosity and his christian attitude that he showed. I really like the way he listen to me . I was very business like wi really appreciated his generosity and his christian attitude that he showed. I really like the way he listen to me . I was very business like with him. I communicate what I wanted. I will refer this dealership to anybody. Brian, Melissa, and Terry was very exceptional. A job well done. I love my 2013 Nissan Rogue. The Echols Family Darla, Daniel and my mother More
Everybody was extremely friendly and went above and beyond to makes sure I was highly satisfied with my purchase. I didn't feel pressured or like I was being swindled, they were patient and respectful beyond to makes sure I was highly satisfied with my purchase. I didn't feel pressured or like I was being swindled, they were patient and respectful with my decision making process and overall I appreciate this dealership! More
The service we received from Andy Mohr Nissan was impeccable. We could not have asked for a better experience in purchasing a used car. Roderick Lane was able to answer any questions we had in a way impeccable. We could not have asked for a better experience in purchasing a used car. Roderick Lane was able to answer any questions we had in a way that was easy to understand. We would recommend Andy Mohr Nissan to anyone in the market for a quality car at a great price. More
The service I received from Andy Mohr Nissan was impeccable. I could not have asked for a better experience in purchasing a used car. Brian was able to answer any questions I had in a way that was impeccable. I could not have asked for a better experience in purchasing a used car. Brian was able to answer any questions I had in a way that was easy to understand. I would definitely recommend Andy Mohr Nissan to anyone in the market for a quality car at a great price. More
I was greeted at the door by Brian and did not have to wait or search for someone to assist me. All my questions were answered about the vehicles. He was very knowledgeable about the vehicles. I was given wait or search for someone to assist me. All my questions were answered about the vehicles. He was very knowledgeable about the vehicles. I was given a great overview of my new 2013 Rogue before I drove off the lot. I had an overall great experience and will come back again. I will also this dealership to my friends due to my great experience. More
I have never in my life met people this rude. Mr. Webb, the General Manager was nothing but degrading and abrasive. Evidently, this dealership didn't want my business bad enough to get off their xxxxx and the General Manager was nothing but degrading and abrasive. Evidently, this dealership didn't want my business bad enough to get off their xxxxx and do anything to help. I will gladly take my business else where!!! I am from a much bigger city than Indianapolis and have purchased 2+ new cars there without one glitch. Quite frankly, Mr. Webb would not last a day in the car sales business there. Too bad for them!!! More
I have purchased several vehicles in my lifetime and I have found that the experience I had with Aaron Fowler at Andy Mohr Nissan to be one of the best that I have ever experienced. This gentleman was ext have found that the experience I had with Aaron Fowler at Andy Mohr Nissan to be one of the best that I have ever experienced. This gentleman was extremely helpful and immensely knowledgeable as well. He far exceeded my expectations. I had been searching for a Maxima specifically and he was able to accomodate my requests and requirements with complete ease! I had been under the impression what I was limited to was an older model, but Mr Fowler was able to put me in a 2012 Maxima at a very reasonable $25,995 !! I highly recommend to anyone searching for a good deal with a great salesman Aaron Fowler! You can reach him at 317-657-8310! More