Andy Mohr Kia

Patient, Kind, Informative, and extremely helpful!! William Chavez is the bomb.com!!! William took the time to learn my style as a customer and nailed it. I’m truly happy! Thank you!!! William Chavez is the bomb.com!!! William took the time to learn my style as a customer and nailed it. I’m truly happy! Thank you!!! More

Jeramie, was very courteous, professional, knowledgeable, and listened yes actually listened to me and what I was looking for. This was by far the best car buying experience I have had start to finish. I w and listened yes actually listened to me and what I was looking for. This was by far the best car buying experience I have had start to finish. I will be doing business with Jeramie from now on. More

I would 100% recommend Andy Mohr Kia in Avon! Austin made getting in to my new Kia Soul such an easy and great experience. Great dealership in general, my family has all of our cars from them! getting in to my new Kia Soul such an easy and great experience. Great dealership in general, my family has all of our cars from them! More

Probably the nicest car salesman out there and very Probably the nicest car salesman out there and very helpful.He helped me find exactly What I wanted. Thank you god they have one of the best where I Probably the nicest car salesman out there and very helpful.He helped me find exactly What I wanted. Thank you god they have one of the best where I live!! More

I came in and say him last week and he a very well rounded man and really knew what he was talking about. I normally don’t write reviews but I got to say I have to for him . rounded man and really knew what he was talking about. I normally don’t write reviews but I got to say I have to for him . More

Jerry Capps was very professional and you can tell that he actually cares about his customers. I didnt end up buying but am still considering. he actually cares about his customers. I didnt end up buying but am still considering. More

Great People to Work With Kaylie (BDC Manager), Mike T (Finance), and Craig (Salesman) all we’re so helpful when we purchased our 2019 Kia Sedona van. They answered all our qu Kaylie (BDC Manager), Mike T (Finance), and Craig (Salesman) all we’re so helpful when we purchased our 2019 Kia Sedona van. They answered all our question and were friendly without being pushy. They worked with us on the financials and we were able to walk away with our new van! More

Poor Customer Service, Delivery, and Follow-Through Hands down worst dealer experience I've ever had. Was happy after leaving last Thursday in putting a down payment and negotiating price on a three ye Hands down worst dealer experience I've ever had. Was happy after leaving last Thursday in putting a down payment and negotiating price on a three year lease. After realizing they messed up on car (was not new, and had 6k miles on it) and could not deliver in lead time as originally committed, and after I had to drive any communication and movement, they wanted to re-negotiate a price. After comparing invoice less than $300 msrp difference but they had some transportation costs to cover that they wanted to pass to me. I tried escalating to the GM, and then corporate at Andy Mohr and was clear that customer service was not their focus. Empathizing about the situation, eating the costs (What I saw was maybe $700), and delivering on what was promised they wanted to point fingers at other dealers and really represented Kia in a negative way. Now after a week of wasting my time, walking away from deal as they clearly don't care and gave more than enough chances by escalating to GM and Andy Mohr corporate. Disappointing, and considering they dropped deal on a $55k car because they could not own up to their mistake, and eat ~$700 to have a happy customer and sale. Kia needs to teach this dealership what customer service is and how you own up to your miss-communication with another dealer. More

Service issue Bought a truck from them have had nothing but trouble with it since check engine light is on 1100 to fix mechanic need to check. Every thing and quit Bought a truck from them have had nothing but trouble with it since check engine light is on 1100 to fix mechanic need to check. Every thing and quit turning off check engine light More

Excellent Saleswoman and Dealership First I’d like to say that Lorraine was amazing! She made me feel very welcomed from start to finish, and made the transaction very smooth. I’d highly First I’d like to say that Lorraine was amazing! She made me feel very welcomed from start to finish, and made the transaction very smooth. I’d highly recommend contacting her for any car questions and inquiries. Thank you so much! More