Andy Mohr Kia

My son and I stopped by earlier this week to look at a couple cars on the lot. Bethany showed me the cars I wanted to see and gave me all the information I needed to make a good decision. couple cars on the lot. Bethany showed me the cars I wanted to see and gave me all the information I needed to make a good decision. More

If you are interested in buying a car and NEVER and I do mean NEVER going back this is the dealership for you! When buying our car we got daily phone calls. As soon as we paid and filled out the customer an mean NEVER going back this is the dealership for you! When buying our car we got daily phone calls. As soon as we paid and filled out the customer and survey, no one took the time to answer our calls. I left the dealership with 9 business cards, I called each persons cell phone number and work number along with leaving at least 10 messages on the general line (38 phone calls over 2 weeks) to get exactly NO phone calls back when I was trying to figure out what the status was on my car title. My husband finally got a hold of someone to find out that the paperwork was held up on their end and they were sending it out the day prior to the tags expiring. The paperwork was sent the day prior to the tags expiring and would take 2-3 days to complete, leaving me without a car to drive legally, despite the fact that I spent hours on the phone trying to let them know the paperwork was not complete. When I called in I had to call the sales people JUST TO GET SOMEONE TO PICK UP THE PHONE! I talked to someone in finance who transferred me to Keith who initially told me we got an email that we DID NOT RECEIVE. Instead of helping me problem solve, like any other car dealership I have ever encountered, he did absolutely nothing. When I called back I spoke with another employee that told me that Keith could have given new temporary tags but did not even offer a solution. He just sat on the other end of the phone just saying empty pleasantries instead of actually offering any helpful suggestions. I don’t work in the world of cars, but if I were to have someone come in to my place of work with an issue and all I did was act like it’s not my problem I would be fired. Maybe remember that for next time, as you are acting like these aren’t your problems, so I’m not going to give this person the time of day. Never have I been to a place where I felt more like I was just a transaction. We will not make the mistake of going back to this car dealership or any with the Andy Morh name. I have told multiple people, and will continue to tell people to put themselves on a wait for the waitlist for the Kia want instead of going to this dealership. They have good selection but it’s not worth the hassle. More

Lorraine was extremely helpful in finding my family the car we wanted. She was friendly but professional and very enjoyable to work with! I would recommend this dealership! car we wanted. She was friendly but professional and very enjoyable to work with! I would recommend this dealership! More

Bethany was nothing short of amazing. She got me in the car I wanted with a price that worked for me. She’s literally the best She got me in the car I wanted with a price that worked for me. She’s literally the best More

The car buying process could not have been more seamless. Moises Villa was my salesperson and was very professional and transparent. I do not have any complaints about my first car buying experience. Overall Moises Villa was my salesperson and was very professional and transparent. I do not have any complaints about my first car buying experience. Overall I hold the professionalism shown my Moises and the rest of the staff in the upmost regard. More

Loraine was a wonderful help to assist me in getting exactly what I was looking for. She was such a wonderful saleswoman and is someone I could find a great friendship with. Great Customer Service!! exactly what I was looking for. She was such a wonderful saleswoman and is someone I could find a great friendship with. Great Customer Service!! More

We were truly blessed to have loriean Brown take care of us she new her vehicle she new what she was doing she Phenomenal I am so blessed to have got her for our vehicle hospitality out of this world us she new her vehicle she new what she was doing she Phenomenal I am so blessed to have got her for our vehicle hospitality out of this world More

Beautiful Dealership! ! Moises Villa Was a pleasure to work with he made the whole transaction easy and smooth!!!! Great job!! We love our Terrain! ! Moises Villa Was a pleasure to work with he made the whole transaction easy and smooth!!!! Great job!! We love our Terrain! More

Clarence was great to work with. He helped me get the car I wanted. I would highly recommend him. He helped me get the car I wanted. I would highly recommend him. More

On it! Very pleased! Highly satisfied! I asked for a 2023 Sportage and I got it 👌. Very pleased! Highly satisfied! I asked for a 2023 Sportage and I got it 👌. More