Andy Mohr Hyundai

I bought a car from them that should have been inspected better. How could they have missed 3 sensors that needed to be replaced,and calipers that needed to be repaired?I took my car back up there and they better. How could they have missed 3 sensors that needed to be replaced,and calipers that needed to be repaired?I took my car back up there and they replaced all the parts and charged me $373.00. I don’t think I should have had to pay for this. I live month to month on my SS and I can’t afford having a new car( 2014) it’s new to me,and things going wrong with it already. That’s why I traded my vehicle for a dependable one.??? More

The local staff are always friendly . So far they have tried to do the warranty work when discovered there was an issue. Will see moving forward how it’s handled with Hyundai. So far they have tried to do the warranty work when discovered there was an issue. Will see moving forward how it’s handled with Hyundai. More

My experience with the team at Andy Mohr was as painless as I have ever experienced. Everyone with whom I interacted was friendly and helpful and most importantly, they stood by their word. There was no cha as I have ever experienced. Everyone with whom I interacted was friendly and helpful and most importantly, they stood by their word. There was no changing of terms, costs, or anything which had been my experience when speaking with other dealers. I would definitely recommend them. More

Our salesman listened to my “need list” and helped me find just the right car. Kind, knowledgeable and a joy to work with! Financing and warranty got it right with some additional communication. find just the right car. Kind, knowledgeable and a joy to work with! Financing and warranty got it right with some additional communication. More

Terry Whitaker was our sales guy. He was very friendly, knowledgeable, and helpful. Enjoyed chatting with him while we waited for the vehicle being test driven to return so we could He was very friendly, knowledgeable, and helpful. Enjoyed chatting with him while we waited for the vehicle being test driven to return so we could look at it. More

Sales staff is great! Brian & Brandon are amazing! Service staff, parts person & person who schedules the appointments need some improvement. They do not represent the t Brian & Brandon are amazing! Service staff, parts person & person who schedules the appointments need some improvement. They do not represent the type of service department I would expect out of an Andy Mohr dealership.my 2018 Sante Santa Fe Sport was serviced on TuesdayMay 2nd More

They were great. Didn't get pushy or rude like so many do. Bought the car and they gave us a great deal Didn't get pushy or rude like so many do. Bought the car and they gave us a great deal More

BUYER BEWARE On October the 16th I purchased a Used 2007 Pontiac Vibe from this dealership. Logan Foster was my Salesman and Brian Campbell was the sales Manager. While test driving this car I asked Logan F Pontiac Vibe from this dealership. Logan Foster was my Salesman and Brian Campbell was the sales Manager. While test driving this car I asked Logan Foster if this car had any leaks or if there were any issues. His answer was no there was nothing wrong with it and it had passed the rigorous service inspection that allowed this to be a car sold on the Dealership floor and not sent to auction. These cars sit very low to the ground and I was unable to get under it which caused me to ask the question of any leaks. Raising the hood the engine was quite dirty and I asked why it had not been cleaned. Logan's answer was that steam cleaning the engines in the past had resulted in misfires. The purchase was made and I drove the car back from Bloomington IN. to Louisville KY. Later I noticed a puddle of oil under the car. I was able to get under and found that the drip tray under the radiator was full of old black oil and it was overflowing from the tray. I cleaned it all out hoping that it was just a bad oil change. The next day after a 20 minute drive I found another puddle of oil under the car, the tray full again. I contacted Andy Mohr and reached Geremy George, New Car Sales Manager. After 4 days of him putting off a resolve and telling me He would contact his Superiors about it, he finally contacted me to tell me that his service department had qualified this car as a quality used car and that he had talked to Management. I was told there was nothing they would do. I asked if they would at least help with the repairs from a qualified Mechanic if it was found there was a prior oil leak. I was told no that the car was fine and what ever happened to it after I bought it was my fault. I am posting this review as a negative 100 STARS (sad they don't have that option) in the hopes that anyone doing business with this Dealership will take any future purchase to their qualified Mechanic since the "word" of Andy Mohr appears to mean nothing. I would hate to see anyone else fall victim to their poor business tactics and would suggest you take your business to an HONEST Dealership. More

Service department here is great, even though I bought my Hyundai from a different dealership. They were able to fix two separate issues on my Santa Fe under warranty with minimal fuss. Hyundai from a different dealership. They were able to fix two separate issues on my Santa Fe under warranty with minimal fuss. More

The service department at Andy Mohr Hyundai is terrible. My 2018 hybrid Ioniq had a problem with a stalling of acceleration that has been documented for this make. The service department failed to write th My 2018 hybrid Ioniq had a problem with a stalling of acceleration that has been documented for this make. The service department failed to write this problem down when I brought the car in, then stated that nothing was written on the problem 2 days later. After I explained the problem, they said that they would look into it, but failed to contact me again for three days.. I then found the problem and a solution to it on an Ioniq Forum (a missing grounding cable), the service department said that they will look into installing the missing cable. Again, they failed to do anything and did not contact me for 3 days. When I called in, the manager refused to add the cable because they could not find a "Bulletin" on the problem since the car is under warranty. When I stated that I would pay for the part and service, they did not contact me again for days. I finally had to pick up the car without any repairs. In all, the car was at the service department for 2 weeks. Communication was poor and the staff inexperienced. Service is important for a specialised car in part because of the software for the car. I would not buy another car at Andy Mohr Hyundai again. More