Andy Mohr Honda
Bloomington, IN
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Sales and service are terrible Since we moved to Indiana 5 years ago we are trying to find a reputable dealer. This is not it. When I wanted to see the features on a new Odyssey t Since we moved to Indiana 5 years ago we are trying to find a reputable dealer. This is not it. When I wanted to see the features on a new Odyssey the sales man sent me to the lot in the rain and would not even open the doors for me to look inside. I asked for a price twice and they never provided one or called me back. Service is even worse. They make you feel respected but 3 times the suggested service that was not needed and recently while performing warranty work for an airbag recall the car was returned with more trouble then it had before servicing. They unplugged a connector (not sure if by accident or intentional) and wanted me to authorize them to fix it and cover all costs without setting any value. Took it to a dealer in Indy who found the UK N pool lugged item in the airdab system that left the car possibly without functioning safety system risking our lives. They eventually with the encouragement of Honda America covered the repair cost but feel that the 5 hours of driving over 2 days and the trouble deserves no apology or compensation. Basically the attitude is you caught us so screw you. More