Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Andy Mohr Ford
Plainfield, IN
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 391 reviews
July 03, 2023
Courteous, knowledgeable, friendly, and professional. Verified service, inquired about additional service and charges, explained invoice itemization and thank me for my patronage. Left feeling satisfie Verified service, inquired about additional service and charges, explained invoice itemization and thank me for my patronage. Left feeling satisfied 😌. More
by Batman4040**
Employees Worked With
Sierra Moulton.
July 02, 2023
Service department Sucks! Went for oil change and they left oil filler cap off. Took it back because I noticed oil on my garage floor. They told me I had a valve gasket leak a Went for oil change and they left oil filler cap off. Took it back because I noticed oil on my garage floor. They told me I had a valve gasket leak and still did not notice missing oil cap. Took vehicle to Ziebart for annual maintenance next day and they called me to let me know they could not power clean the engine due to missing oil cap. What a joke! More
by rgilliam1178ar0479
Employees Worked With
Manager
June 29, 2023
I had the Best experience with Andy Mohr Ford, they go above and beyond for their customers and my salesman Kenny Jenkins was so courteous and helpful above and beyond for their customers and my salesman Kenny Jenkins was so courteous and helpful More
by marylouswanson57
Employees Worked With
Kenny Jenkins
June 22, 2023
Repair was fast. They kept me informed throughout the repair with courtesy phone calls and clear instructions on how to pick it up. They kept me informed throughout the repair with courtesy phone calls and clear instructions on how to pick it up. More
by froelich
Employees Worked With
Shelia
June 17, 2023
Took our 2022 explorer in for an oil change and tire rotation, in and out in about 45 minutes. My service advisor was very professional, great job! Only problem is my rear heater control hasn't been ins rotation, in and out in about 45 minutes. My service advisor was very professional, great job! Only problem is my rear heater control hasn't been installed yet, we bought our explorer may 30, 2022 and said it would be in between six months to a year, due to the chip shortage, but still hasn't arrived. More
by redbone
Employees Worked With
Clarence Overstree
June 16, 2023
Decent service for general maintenance. I was quoted $144 for a 40,000 mile service package by the Ford App and it actually cost me over $650. Told the my air conditioner was not blowing I was quoted $144 for a 40,000 mile service package by the Ford App and it actually cost me over $650. Told the my air conditioner was not blowing very cold air and was told it was probably just because it is hot outside, but did check the air conditioning. More
by Shari
Employees Worked With
Not sure
