Andy Mohr Ford
Plainfield, IN
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The dealership always does an excellent job to my 1989 Lincoln town car. My service advisor is Buffy and she does roll out the red carpet for me. I’ve been servicing my 1989 Lincoln there for years withou Lincoln town car. My service advisor is Buffy and she does roll out the red carpet for me. I’ve been servicing my 1989 Lincoln there for years without any doubt and hesitation thanks DP. More
FYI: Anyone thinking of buy a vehicle, don’t! !! You will get absolutely no customer service once they have your money! And forget about the service department. It’s a complete joke!! Very rude to !! You will get absolutely no customer service once they have your money! And forget about the service department. It’s a complete joke!! Very rude toxic service department. We bought a 2023 Escape in Aug. Drove it home that evening the next day the sunroof broke. It took weeks to get it fixed fast forward to a month ago broke again, went in to see if they would look at it and was refused service because they were just too busy. We can make an appointment for weeks out. When we had to speak with someone in charge, they came out and looked at it said they’d order some parts and get back with us. Six weeks later. Nothing! crickets! Save yourself a lot of headache and go someplace else. Plus when they fixed it the first time they left the roof liner filthy with dirty fingerprints and put a dent in the roof. Do not expect any service after the sale!!!! Jana Cooksey More
Nice selection of Fusions. Great salesman and knowledgeable. Loan application was quick and easy. Would buy from this dealer again Great salesman and knowledgeable. Loan application was quick and easy. Would buy from this dealer again More
Oil/fuel change and asked about getting new tires and check engine light on. Guy said 2-3weeks out to have it looked at for engine light. Said thats the world we live in. And for tires, guy printed off a check engine light on. Guy said 2-3weeks out to have it looked at for engine light. Said thats the world we live in. And for tires, guy printed off a random paper with tires not even for my truck. Guess they didn't want to sell tires that day while truck was on lift changing oil.. So I drove across street and Belle tire was more than happy to put michelin tires on my platinum More